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IT Vendor and Supplier Relationship Manager
The University of Salford. Develop and manage strategic relationships with the University’s technology vendors and suppliers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technology vendor relationships and contracts, ensuring compliance with SLAs and KPIs while effectively collaborating with cross-functional teams including Procurement, Legal, and Finance.
Highest-signal resume keywords
Vendor Relationship ManagementContract ManagementSupplier Performance ManagementCommercial Negotiation SkillsProcurement Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Supplier ManagementContractual ObligationsStatements of WorkPerformance ReviewsService Level AgreementsKey Performance Indicators
Soft Skills
CollaborationNegotiationCommunication
Industry Keywords
Technology VendorsProcurementLegal ServicesGovernance Activities
About the role
Key responsibilities & impact- Develop and manage strategic relationships with the University’s technology vendors and suppliers
- Act as the primary point of contact for supplier performance, commercial engagement and contractual matters
- Manage the full lifecycle of technology vendor contracts
- Work collaboratively with Procurement and Legal Services on renewals, contractual variations and governance activities
- Lead vendor performance management
- Ensure suppliers meet agreed SLAs, KPIs and contractual obligations
- Conduct regular performance reviews and Quarterly Business Reviews (QBRs)
Requirements
What you’ll need- Experience managing technology suppliers and vendor relationships
- Strong commercial and negotiation skills
- Experience with supplier management
- Experience managing contracts
- Experience with Statements of Work
- Experience with procurement processes
- Ability to manage supplier performance, SLAs, KPIs and contractual obligations
- Ability to coordinate with Digital & IT, Procurement, Finance and Legal
- Ability to challenge and negotiate with suppliers
- Regular attendance on-campus is required
Benefits
Comp & perks- Competitive salary
- Excellent pension scheme
- 32 days annual leave
- Bank holidays
- Additional time off at Christmas
- Opportunity to buy additional leave
- Flexible and hybrid working, subject to business requirements
- Comprehensive training and development opportunities