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Philanthropy and Alumni Operations Manager
The University of Salford. Lead the operational delivery of advancement services across the University .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing CRM systems, particularly Raiser's Edge NXT, while driving operational improvements and ensuring data quality and compliance. Proven ability to lead teams and deliver insights that support strategic decision-making in advancement services.
Highest-signal resume keywords
CRM ManagementData Quality ImprovementOperational EfficiencyStakeholder Relationship BuildingCompliance with Legislation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Systems ManagementData AnalysisOperational ImprovementGift AdministrationFinancial Process Management
Soft Skills
Effective CommunicationRelationship BuildingCommitment to Continuous Improvement
Tools & Technologies
Raiser's Edge NXT
Industry Keywords
Advancement ServicesFundraisingAlumni EngagementData GovernanceSector Best Practice
About the role
Key responsibilities & impact- Lead the operational delivery of advancement services across the University
- Manage systems, processes and specialist staff supporting fundraising and alumni engagement
- Lead the management and development of CRM and advancement systems, including Raiser's Edge NXT
- Drive improvements in data quality, governance and operational efficiency
- Deliver reporting and insight to support strategic decision-making
- Oversee gift administration and related financial processes
- Ensure compliance with relevant legislation and sector best practice
- Lead and develop a small specialist operations team
Requirements
What you’ll need- Experience managing CRM systems or complex databases
- Experience delivering operational improvements
- Experience working with data to generate insight
- Effective communication skills
- Confidence building relationships with a wide range of stakeholders
- Commitment to continuous improvement
Benefits
Comp & perks- Excellent pension scheme
- 32 days leave plus bank holidays
- Additional time off at Christmas
- Opportunity to buy additional leave
- Flexible working
- MySalford lifestyle benefits and discounts
- Employee Assistance Programme
- Counselling services
- Sports and fitness facilities
- Discounted gym memberships
- Opportunities for professional development
- Supportive and collaborative community