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The University of Salford

Senior Student Recruitment Officer – CRM

The University of Salford

. Lead the delivery of applicant and enquirer communication plans through the CRM system .

Posted 11/10/2026full-timeSalford • United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in CRM systems and data analysis to enhance recruitment and conversion strategies while ensuring compliance and data protection. Strong organizational and stakeholder engagement skills facilitate effective communication and collaboration across teams.

Highest-signal resume keywords
CRM System ExpertiseData Insight And AnalysisStakeholder EngagementUser Training And AdoptionData Quality And Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CRM ExperienceData AnalysisSystem DevelopmentData Protection PracticesCampaign Performance Analysis
Soft Skills
Outstanding Organisational SkillsPassion For Customer Engagement
Tools & Technologies
CRM System
Industry Keywords
RecruitmentEnquiriesEventsConfirmationClearing

About the role

Key responsibilities & impact
  • Lead the delivery of applicant and enquirer communication plans through the CRM system
  • Act as a CRM subject matter expert
  • Support CRM system development, user training and adoption across teams
  • Analyse engagement and campaign performance data
  • Use data insights to inform recruitment and conversion strategies
  • Ensure robust data quality, compliance and data protection across CRM activity
  • Support recruitment activity including enquiries, events, interviews, Confirmation and Clearing
  • Collaborate with colleagues across Marketing, Recruitment and Admissions
  • Help deliver a seamless, personalised experience from initial enquiry through to enrolment
  • Drive continuous improvement in recruitment and conversion activity

Requirements

What you’ll need
  • Experienced CRM professional
  • Strong CRM experience
  • Outstanding organisational skills
  • Technical expertise in CRM systems
  • Data insight and analysis skills
  • Stakeholder engagement skills
  • Ability to support system development, user training and adoption
  • Knowledge of data quality, compliance and data protection practices
  • Passion for customer engagement

Benefits

Comp & perks
  • Excellent pension scheme
  • 32 days leave plus bank holidays
  • Additional time off at Christmas
  • Opportunity to buy additional leave
  • Comprehensive training and development opportunities
  • Lifestyle benefits and discounts through the MySalford online employee portal
  • Employee Assistance Programme and counselling
  • Sports and fitness facilities
  • Discounted gym memberships
  • Flexible working
  • Great benefits
  • Continuous professional development