AR Medical Insurance Specialist

The US Oncology Network

. Monitor delinquent accounts and perform collection duties .

Posted 11/7/2026full-timeRemote • Virginia • United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and collections, ensuring compliance with state, federal, and HIPAA regulations while effectively managing patient accounts and resolving billing issues.

Highest-signal resume keywords

Medical Billing ExperienceCollections Guidelines KnowledgeHIPAA CompliancePatient Account ManagementClaims Processing Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical BillingCollections ProcessingClaims ProcessingPayment Posting AccuracyAccount Reconciliation

Soft Skills

Problem SolvingCommunicationInterpersonal Skills

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Delinquent AccountsPatient PaymentsInsurance BillingCredit BalancesRefund Processing

About the role

Key responsibilities & impact

Monitor delinquent accounts and perform collection duties
Review reports, research issues, and resolve problems
Review payment postings for accuracy and ensure account balances are current
Work with co-workers to resolve insurance payment and billing errors
Monitor and update delinquent account status
Recommend accounts for collection or write-off
Contact patients to secure past-due balances, verify demographics and insurance providers, update system information, and document conversations
Answer patient payment, billing, and insurance questions and resolve complaints
Refer patients to Patient Benefits Representatives for payment plans when appropriate
Maintain patient and payor credit balances and ensure timely refunds under government guidelines and regulations
Adhere to The US Oncology’s Compliance Program, Code of Ethics, Business Standards, Shared Values, confidentiality requirements, and HIPAA guidelines
Perform other duties as requested or assigned

Requirements

What you’ll need

High School diploma or equivalent required
Minimum two (2) years combined medical billing and payment experience required
Knowledge of state, federal, and third party claims processing required
Knowledge of state and federal collections guidelines
Must successfully complete required e-learning courses within 90 days of occupying position
Ability to comply with confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records
Ability to sit and use a computer keyboard and mouse regularly
Occasionally stand, walk, reach, and lift or move up to 30 pounds
Vision and hearing corrected to normal ranges

Benefits

Comp & perks

Medical, dental, and vision plans
401(k) with a matching component
Life insurance
Short-term and long-term disability
Wellness programs
Remote work in a home office environment