AR Medical Insurance Specialist

The US Oncology Network

. Monitor delinquent accounts and perform collection duties .

Posted 11/4/2026full-timeRemote • Virginia • United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and collections, ensuring compliance with state, federal, and HIPAA regulations while effectively managing patient accounts and resolving billing issues. Proficient in maintaining accurate records and facilitating communication between patients and practice staff.

Highest-signal resume keywords

Medical Billing ExperienceCollections Guidelines KnowledgeHIPAA ComplianceClaims Processing KnowledgePatient Account Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingClaims ProcessingCollections ManagementPayment Posting AccuracyAccount Reconciliation

Soft Skills

Problem SolvingCommunicationInterpersonal SkillsAttention to Detail

Tools & Technologies

Computer KeyboardBilling Software

Industry Keywords

HIPAA LawsPatient RecordsDelinquent AccountsInsurance Payment ResolutionPatient Demographics

About the role

Key responsibilities & impact

Monitor delinquent accounts and perform collection duties
Review reports, research, and resolve issues
Review payment postings for accuracy and ensure account balances are current
Work with co-workers to resolve insurance payment and billing errors
Monitor and update delinquent account status
Recommend accounts for collection or write-off
Answer patient payment, billing, and insurance questions and resolve complaints
Contact patients to secure past due balances, verify patient demographics and insurance providers, update information in systems, and document conversations
Refer patients to Patient Benefits Representative to set up payment plans when appropriate
Maintain patient and payor credit balances, ensuring timely refunds within government guidelines and regulations
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records
Perform other duties as requested or assigned
Frequently interact with other employees, payers, and Practice staff

Requirements

What you’ll need

High School diploma or equivalent required
Minimum two (2) years combined medical billing and payment experience required
Demonstrate knowledge of state, federal, and third party claims processing required
Demonstrate knowledge of state & federal collections guidelines
Must successfully complete required e-learning courses within 90 days of occupying position
Knowledge of HIPAA laws and guidelines regarding patient records
Ability to use computer keyboard and mouse
Vision and hearing corrected to normal ranges
Ability to occasionally lift and/or move up to 30 pounds

Benefits

Comp & perks

Medical, dental, and vision plans
401(k) with a matching component
Life insurance
Short-term and long-term disability
Wellness programs
Remote home office environment
Reasonable accommodation for individuals with disabilities