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Streaming Media Assistant
The Walt Disney Company. Provide live, hands-on operational and procedural support for partner products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational support for streaming media products, with a strong focus on incident management, system health monitoring, and troubleshooting. Proficient in adapting to fast-paced environments while ensuring functionality across various platforms.
Highest-signal resume keywords
Incident ManagementStreaming Media SupportHTTP Live Streaming (HLS)System Health MonitoringTechnical Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational SupportIncident ManagementSystem MonitoringTechnical TroubleshootingStreaming MediaDigital Media ExperienceComputer ProficiencyApplication SupportMedia Operations ProcessesVOD Streaming
Soft Skills
Attention to DetailStrong Communication SkillsOrganizational SkillsAdaptabilityMultitasking
Tools & Technologies
Proprietary Software
Industry Keywords
Digital MediaBroadcast MediaStreaming MediaMedia Operations
About the role
Key responsibilities & impact- Provide live, hands-on operational and procedural support for partner products
- Monitor system health
- Manage incidents
- Orchestrate live and VOD streaming media using proprietary software
- Support streaming video products through round-the-clock Media Operations processes and procedures
- Ensure proper functionality across all platforms
Requirements
What you’ll need- Must be available to work flexible hours, including nights, weekends, and holidays
- Strong understanding of computers and applications
- Exemplary attention to detail
- Strong written and verbal communication skills
- Solid organizational skills
- Ability to learn quickly and adapt to new situations
- Strong ability to multitask and work in a fast-paced, time-sensitive environment
- Solid computer and technical background
- Experience working in digital media and online organizations
- Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS)
- Ability to troubleshoot efficiently
- 1 year of relevant working experience
Benefits
Comp & perks- A bonus and/or long-term incentive units may be provided as part of the compensation package
- Medical, financial, and/or other benefits