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Senior Case Manager – Personal Injury
The Ward Law Group, PL. Support plaintiff personal injury cases from intake through resolution under attorney supervision .
Posted 9/25/2026contractRemote • New York • Argentina, United StatesSenior💰 $1,600 - $2,000 per monthWebsite
Tech Stack
Tools & technologiesCloudMacOS
About the role
Key responsibilities & impact- Support plaintiff personal injury cases from intake through resolution under attorney supervision
- Apply expert knowledge of the bodily injury claims process
- Manage an average caseload of 80 to 120 personal injury cases
- Meet or exceed settlement and treatment goals while following case lifecycle timelines
- Manage insurance communications, medical treatment coordination, and claim activities
- Coordinate with clients, medical providers, insurance carriers, and attorneys
- Maintain accurate, complete, and current case documentation and activity records in Litify
- Assist with case-related activities and legal support functions
- Communicate with clients in English and Spanish as needed
- Monitor claim status and proactively follow up on outstanding items
- Ensure compliance with firm procedures, documentation standards, and case management best practices
Requirements
What you’ll need- Minimum 2 years of recent experience in plaintiff personal injury case management
- Experience handling personal injury claims, including no-fault, bodily injury (BI), and uninsured/underinsured motorist (UM/SUM) claims
- Experience working in a plaintiff personal injury law firm
- Fluent in English and Spanish
- Strong organizational, communication, and case management skills
- Ability to work independently and manage a full caseload in a remote environment
- Prior experience using Litify or Salesforce preferred
- Contractors must supply their own equipment and workspace
- Computer requirements: Windows 11 with Intel i5 8th generation or newer or equivalent, 16 GB RAM, 256 GB SSD; or macOS 14 Sonoma or newer with Apple Silicon or Intel i5, 16 GB RAM, 256 GB SSD
- Dedicated, non-shared device
- Internet minimum of 30 Mbps download and 15 Mbps upload, latency under 100 ms
- Private password-protected network; public Wi-Fi is not permitted
- USB noise-cancelling headset with microphone
- Webcam capable of clear video
- Full-disk encryption enabled via BitLocker or FileVault
- Automatic operating-system and browser security updates enabled
- Screen lock after no more than 10 minutes idle
- Active endpoint protection software
- Applicant data stored only in firm-designated systems, never personal cloud storage or local drives
Benefits
Comp & perks- Remote work
- Flexible remote environment
- No employee benefits are provided; specifically, no paid time off, healthcare, retirement, or other employee benefits
- Contractors supply their own equipment, software, internet connection, and workspace