Senior Case Manager – Personal Injury

The Ward Law Group, PL

. Support plaintiff personal injury cases from intake through resolution under attorney supervision .

Posted 9/29/2026contractRemote • ArgentinaSenior💰 $1,000 - $2,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing plaintiff personal injury cases, including handling bodily injury claims and ensuring compliance with documentation standards. Proficient in coordinating communications among clients, medical providers, and insurance carriers while maintaining accurate case records.

Highest-signal resume keywords

Plaintiff Personal Injury Case ManagementBodily Injury Claims HandlingFluent in English and SpanishExperience with Litify or SalesforceStrong Organizational and Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Personal Injury Claims ManagementCase DocumentationSettlement NegotiationMedical Treatment CoordinationClaim Management

Soft Skills

Strong Organizational SkillsEffective Communication SkillsAbility to Work Independently

Tools & Technologies

LitifySalesforceWindows 11MacOS 14USB Noise-Cancelling Headset

Industry Keywords

Plaintiff Personal Injury LawNo-Fault ClaimsUninsured Motorist ClaimsUnderinsured Motorist ClaimsCase Management Best Practices

Tech Stack

Tools & technologies

CloudMacOS

About the role

Key responsibilities & impact

Support plaintiff personal injury cases from intake through resolution under attorney supervision
Apply expert knowledge of the bodily injury claims process
Manage an average caseload of 80 to 120 personal injury cases
Meet or exceed settlement and treatment goals while adhering to case lifecycle timelines
Manage insurance communications, medical treatment coordination, and claim management
Coordinate with clients, medical providers, insurance carriers, and attorneys
Maintain accurate, complete, and current case documentation and activity records in Litify
Assist with case-related activities and legal support functions under attorney supervision
Communicate with clients in English and Spanish as needed
Monitor claim status and follow up on outstanding items to prevent delays and advance resolution
Ensure compliance with firm procedures, documentation standards, and case management best practices

Requirements

What you’ll need

Minimum 2 years of recent experience in plaintiff personal injury case management
Experience handling personal injury claims, including no-fault, bodily injury (BI), and uninsured/underinsured motorist (UM/SUM) claims
Experience working in a plaintiff personal injury law firm
Fluent in English and Spanish
Strong organizational, communication, and case management skills
Ability to work independently and manage a full caseload in a remote environment
Prior experience using Litify or Salesforce preferred
Contractors must supply their own equipment and workspace
Windows computer: Windows 11, Intel i5 (8th generation or newer) or equivalent, 16 GB RAM, 256 GB SSD; or Mac: macOS 14 (Sonoma) or newer, Apple Silicon or Intel i5, 16 GB RAM, 256 GB SSD
Device must be used solely by the contractor
Internet: 30 Mbps download and 15 Mbps upload minimum, latency under 100 ms, private password-protected network; public Wi-Fi is not permitted
USB noise-cancelling headset with microphone
Webcam capable of clear video
Full-disk encryption enabled, automatic security updates enabled, screen lock after no more than 10 minutes idle, and active endpoint protection software
Applicant data must be stored only in firm-designated systems, never on personal cloud storage or local drives
Must submit resume in English

Benefits

Comp & perks

Remote work
Independent contractor engagement
Flexible remote work environment
No employee benefits are provided; specifically, no paid time off, healthcare, retirement, or other employee benefits
Contractor supplies own equipment, software, internet connection, and workspace