Employment Case Manager – Skills Training and Employment Pathway

. Welcome, engage, and support clients accessing the program, ensuring a positive, responsive, and client-centered service experience .

Posted 10/15/2026full-timeHamilton • CanadaJunior💰 CA$25 per hourWebsite

Key responsibilities & impact

Welcome, engage, and support clients accessing the program, ensuring a positive, responsive, and client-centered service experience
Conduct client intake, employment-related needs assessments, and ongoing evaluations to identify strengths, barriers, and employment goals
Develop and implement individualized employment action plans supporting sustainable employment outcomes
Provide employment counselling, job readiness coaching, career exploration, and pre-employment preparation
Facilitate referrals to skills training, certifications, community services, and other supports
Conduct job search and employment support appointments, including resume development, interview preparation, job matching, and employer connections
Maintain accurate client records, case notes, referrals, government documentation, and program data
Advocate for clients' access to services, resources, and employment opportunities
Provide crisis intervention, problem-solving support, and appropriate referrals
Participate in case management meetings and collaborate with internal teams, employers, and community partners

What you’ll need

Comp & perks

Professional development and training opportunities
Full Health & Dental Benefits (Eligible After Three Months)
Personal & Vacation Days
RRSP Contribution Program (Eligible After One Year)
Employee Assistance Program Available Immediately
Employee Discounts
Positive work culture that prioritizes all staff having an opportunity to contribute
Supportive team that will empower you to achieve great milestones
Fun and engaging organizational events such as our Staff Appreciation Event