The Wesley Company

Manager

• Work with assigned families and individuals in a housing program toward a housing plan
• Maximize income, file taxes, obtain identification, and connect clients with community supports
• Respond to calls and referrals from community agencies according to caseload
• Place individuals and families into permanent leased units based on individual needs
• Assess and screen participant and family needs using an acuity tool and other resources
• Complete Social & Community Housing applications (HATCH) and submit required documents, or keep existing applications active
• Assess clients for domestic violence experiences and refer them to appropriate programs
• Assist participants with moves into independent accommodations and provide neighborhood orientation
• Communicate with social housing providers, administrators, community partners, and private landlords
• Report suspected or witnessed child abuse or neglect to the appropriate child welfare agency (CAS)
• Conduct home or shelter visits to provide life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, financial literacy, community integration, grocery shopping, cleaning, and related supports
• Maintain accurate records according to Wesley expectations
• Support approximately one 24-hour intake shift per month
• Perform other duties as assigned

Case Manager

General

• Reach out to and engage at-risk youth in accordance with the Stages of Change intervention model adapted for the Provincial Youth Outreach Worker program
• Support youth in connecting to programs, services, and opportunities for healthy development
• Engage parents and family members through self-referrals, parent groups, faith communities, and other channels; provide information on available supports and services
• Maintain collaborative working relationships with professionals within and outside the organization
• Work with youth, parents, family members, schools, police, and youth service providers to advocate for and improve access to programs, services, and opportunities
• Develop composite pictures of neighborhood demographics and maps of local services, programs, and community assets
• Promote awareness of the Provincial Youth Outreach Worker program and maintain a recognizable community presence
• Build partnerships with community agencies, businesses, and informal community groups to offer youth programs
• Identify emerging issues, service gaps, and opportunities to build community capacity
• Identify staff development and training needs and participate in training programs as required
• Enter and maintain accurate, complete service data in the TREAT database
• Perform other duties as assigned