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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills with a focus on data accuracy and performance reporting. Proficient in reconciling information from various sources while maintaining confidentiality and supporting audit processes.
Highest-signal resume keywords
Administrative SupportData ReconciliationRecord-KeepingAttention to DetailPerformance Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Quality ChecksCase-Management SystemsSpreadsheetsPerformance EvidenceFinancial Claims
Soft Skills
Organizational SkillsCommunication SkillsCollaborative ApproachJudgmentPersistence
Tools & Technologies
REMYTrackersDocumentation Systems
Industry Keywords
Contract AdministrationGrant-Funded ProgrammesAudit SupportPerformance Management
About the role
Key responsibilities & impact- Provide high-quality administrative support across Jobs Guarantee
- Process and record referrals, participant starts, employment information, changes and progression
- Record participant information accurately and promptly
- Track key documentation and identify missing information
- Maintain complete, accurate and accessible performance evidence
- Reconcile information across case-management systems, trackers and source evidence
- Identify inconsistencies and work with colleagues to resolve them
- Maintain clear audit trails
- Prepare information for internal performance reviews, DWP reporting and audit
- Reconcile operational records, REMY, trackers, employer information and supporting documentation through to performance reporting and financial claims
- Flag recurring discrepancies and process improvement opportunities
- Support Finance and operational colleagues with financial claims and evidence packs
- Maintain employer, placement, job-start and employment information
- Run data-quality checks for gaps, duplicates, unusual entries and inconsistencies
- Support meeting administration, action tracking and programme documentation
- Maintain shared records, templates and evidence
- Support internal and external audits by locating information and preparing evidence
Requirements
What you’ll need- Strong administrative and organisational skills
- Excellent attention to detail
- Confidence working with systems, spreadsheets and data
- Ability to reconcile information from different sources
- Confidence identifying and questioning discrepancies
- Strong record-keeping skills
- Ability to follow processes while spotting opportunities for improvement
- Good written and verbal communication skills
- Confidence following up missing information with colleagues
- Ability to manage competing deadlines
- Helpful and collaborative approach
- Sound judgement when handling confidential information
- Persistence when something does not add up
- Ability to think end-to-end rather than viewing administrative tasks in isolation
- Understanding that good data enables performance, finance, quality and insight across the service
- Experience of contract administration, performance evidence, grant-funded programmes, finance administration or audit support would be particularly useful
Benefits
Comp & perks- Excellent benefits
- Flexible working
- Home-based working with some travel across Jobs Guarantee delivery areas
- 35 hours per week (flexible working)