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Mentor – Finance, Benefit & Debt
The Wise Group. Deliver one-to-one mentoring and advocacy support across custody and community settings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mentoring and advocacy support, particularly in custodial and community settings, while effectively managing a varied caseload and maintaining accurate records. Strong communication and relationship-building skills are essential for fostering trust and encouraging engagement among individuals facing complex challenges.
Highest-signal resume keywords
Mentoring ExperienceAdvocacy SupportStrong Communication SkillsOrganisational SkillsExperience in Custodial Settings
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Support NavigationDebt ManagementBudgeting AssistanceRecord KeepingCaseload Management
Soft Skills
Relationship BuildingSolutions-Focused ApproachResilienceConfidence in Challenging CircumstancesIndependent Working
Tools & Technologies
Remote Working Tools
Certifications & Qualifications
Enhanced Level 1 Prison VettingFull UK Driving Licence
Industry Keywords
Custodial SettingsCriminal JusticeCommunity SupportProbation ServicesNorth East of England
About the role
Key responsibilities & impact- Deliver one-to-one mentoring and advocacy support across custody and community settings
- Support individuals to address finance, benefits and debt-related challenges
- Build trusted relationships that encourage engagement and long-term progress
- Work collaboratively with prisons, probation and partner organisations
- Support individuals during key transition points, including release from custody
- Maintain accurate records and contribute to service outcomes and reporting
- Help individuals access financial support, manage debt, improve budgeting, navigate benefits systems and connect with wider services
- Support people in prison and on probation across the North East of England
Requirements
What you’ll need- Experience in mentoring, advocacy, support or customer-focused roles
- Confidence supporting people facing complex or challenging circumstances
- Strong communication, organisational and relationship-building skills
- A practical, solutions-focused and resilient approach
- Confidence working across different environments, including prisons and community settings
- Ability to work independently while managing a varied caseload
- Experience within custodial or criminal justice settings is advantageous, but not essential
- Full UK driving licence and access to a vehicle
- Willingness to travel regularly across the North East of England
- Successful completion of enhanced Level 1 prison vetting
- Home broadband suitable for remote working
Benefits
Comp & perks- Excellent benefits
- Flexible working
- Some home working
- Home broadband suitable for remote working