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Inside Sales Specialist
The Wonderful Company. Sell Teleflora products and services to retail flower shops .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales skills and strategies in a call center environment, with a focus on consultative selling and exceeding sales targets. Maintains effective communication and collaboration with team members and florist partners to enhance customer relationships and drive sales.
Highest-signal resume keywords
3+ Years Sales ExperienceConsultative SellingSales Tools ProficiencyAttention To DetailTeamwork And Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales SkillsPhone SkillsMultitaskingBasic Computer ProficiencyExcelWord
Soft Skills
CommunicationEmotional IntelligenceOrganizational Skills
Tools & Technologies
Internal Sales ToolsSales SystemsData Reports
Industry Keywords
Teleflora ProductsFloral IndustryRetail Flower ShopsSales EnvironmentCall Center
About the role
Key responsibilities & impact- Sell Teleflora products and services to retail flower shops
- Maintain full knowledge of Teleflora product lines, services, systems, and technology
- Use internal sales tools, systems, data, and reports to maximize sales to active and new floral customers
- Develop and execute selling skills and strategies with the Inside Sales Supervisor and Coordinator
- Close sales, address objections, understand buying signals, upsell, and use consultative selling
- Maintain a disciplined daily call rhythm focused on individual and team targets
- Manage calls, call time, talk time, close rates, and units per sale to exceed targets
- Build rapport and trust with Teleflora florists
- Reinforce Teleflora’s commitment to florist partners and products and services
- Provide feedback, recommendations, guidance, and sales and operations perspective to the IS Supervisor
- Participate in daily, weekly, and annual meetings and training programs
- Perform additional duties as assigned
Requirements
What you’ll need- High School diploma or equivalent
- 3+ years of experience selling in a call center and sales environment
- Proven phone and sales skills
- Strong attention to detail
- Ability to multitask and highly organized
- Teamwork, communication, emotional intelligence, and collaboration abilities
- Basic computer proficiency, including Excel and Word
- Flexibility in shifts based on departmental needs and company programs
- Willingness to work overtime during floral holiday peak times, including nights and weekends as needed
Benefits
Comp & perks- Hourly pay plus commission
- Sale contests and performance-based added commission
- Medical coverage
- Vision and dental plans
- 401(k) with match eligibility
- 24/7 online physician consultations
- Virtual mental health resources
- Life coaching
- Employee community groups
- Cash rewards for healthy habits
- Fitness reimbursements
- On-demand fitness videos
- Career progression and internal mobility opportunities
- Learning and Organizational Development resources
- People Manager and leadership training
- Webinars and eLearning courses
- Company-wide mentorship program
- Continuous improvement training
- Wonderful Giving company-provided charitable funds
- Wonderful Neighbor group service projects
- Potential travel to Teleflora offices, floral industry events, or Territory Sales Manager visits