TherapyNotes, LLC

Cloud Engineer

• Own and continuously improve the engineering platform and CI/CD pipelines used to build and deliver software
• Own and support GitHub Enterprise Cloud and GitHub Actions, including administration, runners, reusable workflows, and delivery controls
• Own and support Argo CD and Octopus Deploy workflows and configuration
• Design, implement, and maintain deployment configuration and workflows for Kubernetes and Docker Swarm
• Support application migrations to Kubernetes and greater Kubernetes adoption
• Identify opportunities to shorten build and release cycles, improve quality and reliability, and increase delivery security
• Define pipeline, deployment, and configuration changes as code
• Use Terraform for Octopus configuration and Build and Release-owned Azure resources
• Improve build and deployment reliability through automated validation, recovery, rollback capabilities, and failure-mode analysis
• Enable self-service deployment workflows and provide escalated technical guidance
• Support the application release team with build or deployment problems and own selected IT releases
• Partner with technical leaders to ensure systems are supportable and maintainable
• Improve service delivery, the delivery platform, and release processes through documentation and runbooks
• Provide delivery-focused on-call coverage
• Ensure supported systems and operational activities comply with security, HIPAA, and operating policies
• Eliminate repetitive or error-prone delivery work using PowerShell, Python, or other automation

Cloud Systems Engineer – DevOps

DevOps Engineer

• Own and continuously improve use of Datadog across metrics, logs, traces, dashboards, monitors, alerts, and service-level views
• Design, implement, and maintain high-availability, high-throughput, data- and compute-intensive critical systems for a 24×7 SaaS platform
• Partner with service owners to define and improve reliability through SLIs, SLOs, error budgets, actionable alerting, and operational-readiness practices
• Participate in incident management as incident commander or technical responder, coordinating triage, restoration, escalation, communication, documentation, root cause analysis, and corrective actions
• Investigate issues across infrastructure and application layers using metrics, logs, distributed traces, and code-level context
• Improve deployment safety and service resilience through automated validation, recovery and rollback capabilities, reliability testing, and failure-mode analysis
• Ensure newly introduced systems are supportable and maintainable by development and operations
• Provide escalated technical guidance and support to technology teams
• Provide on-call coverage for production support and other duties as required
• Ensure systems and operational activities comply with organizational security, HIPAA, and operating policies
• Eliminate repetitive operational toil using Bash, PowerShell, Python, or Ansible
• Manage infrastructure as code using Terraform/OpenTofu and configuration automation using Ansible

Cloud Systems Engineer – DevOps

Cloud Systems Engineer – Site Reliability