Medical Appointment Setter

There is Talent

. Handle a high volume of inbound and outbound calls in a fast-paced environment .

Posted 10/1/2026full-timeRemote • NicaraguaMid-LevelSenior💰 $840 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing high call volumes while providing exceptional patient communication and appointment scheduling. Proficient in medical terminology and maintaining accuracy in documentation within a fast-paced, metrics-driven environment.

Highest-signal resume keywords

Excellent Verbal Communication SkillsMedical Terminology KnowledgeBPO ExperienceAttention to DetailProfessional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Active ListeningStrong Phone Presence

Industry Keywords

Call Center EnvironmentInbound CallsOutbound CallsAppointment SchedulingMetrics-Driven Environment

About the role

Key responsibilities & impact

Handle a high volume of inbound and outbound calls in a fast-paced environment
Schedule, confirm, reschedule, and cancel medical appointments accurately
Provide clear and professional communication to patients following established scripts and guidelines
Document call outcomes and appointment details accurately in internal systems
Meet daily call volume, quality, and productivity expectations
Work efficiently in back-to-back call flows with minimal downtime

Requirements

What you’ll need

Excellent verbal and written English skills (C1+ required)
Knowledge in Medical Terminology
Proven experience in BPO or call center environments, in back-to-back accounts
Strong phone presence, active listening, and professional communication skills
Ability to perform consistently in a fast-paced, metrics-driven environment
Strong attention to detail and ability to follow processes

Benefits

Comp & perks

100% remote work
40 hours per week
Vacation benefits after 1 consecutive year with us
Experience working with international clients
Improvement in your English skills
Development plans
Training with tools and team support