Applications Administrator – Clarity

Thermo Fisher Scientific

. Provide L2 support for routine Clarity incidents and service requests .

Posted 10/11/2026full-timeRemote • India, PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Clarity PPM administration, SQL, and application configuration, with a strong focus on incident management, operational support, and compliance with SOX controls. Capable of effective communication with both technical teams and business users while maintaining detailed documentation and supporting user access and permissions.

Highest-signal resume keywords

Clarity PPM AdministrationSQLApplication ConfigurationIncident ManagementSOX Control Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clarity PPM AdministrationSQLGEL ScriptingNSQLXOGREST APIsXMLApplication MonitoringData-Integrity ValidationUser and Access Administration

Soft Skills

Analytical CapabilityAttention to DetailEffective CommunicationTroubleshootingWillingness to Learn

Tools & Technologies

ClarityLinuxKnowledge ManagementKEDB

Industry Keywords

Enterprise Systems AdministrationOperational SupportChange Control ProceduresAudit Evidence RequirementsDisaster Recovery

Tech Stack

Tools & technologies

LinuxSQL

About the role

Key responsibilities & impact

Provide L2 support for routine Clarity incidents and service requests
Own assigned tickets through resolution or appropriate escalation
Maintain timely ticket updates, resolution notes, and supporting documentation
Perform routine Clarity administration and operational support
Monitor application health, support queues, scheduled jobs, interfaces, batch processes, and automated processes
Identify failed jobs, interfaces, or scheduled processes and follow recovery or escalation procedures
Perform routine data-integrity checks and support corrective-action procedures
Support user access, permissions, license-utilization reviews, configuration activities, testing, UAT, production-readiness checks, deployments, releases, patches, and post-deployment validation
Maintain runbooks, knowledge articles, Known Error Database entries, standard operating procedures, and support documentation
Participate in knowledge-transfer activities and share new operational knowledge
Support incident, request, problem, change, release-management, KPI, SLA, backlog, and operational reporting processes
Support Disaster Recovery exercises and recovery procedures
Assist with user guidance and training materials
Coordinate with Developers, the Team Lead, infrastructure, and other support teams on incidents and escalations
Execute administrative activities under SOX controls, access-management standards, security policies, segregation-of-duties requirements, and audit procedures
Maintain control evidence and assist with access reviews, audit evidence collection, and control testing
Participate in 16x5 support coverage, on-call support, and planned weekend maintenance
Develop technical capability in Clarity configuration, SQL, GEL, NSQL, XOG, integrations, and APIs

Requirements

What you’ll need

Bachelor's Degree plus 2 years of experience in enterprise systems administration and infrastructure support
Degree in Information Technology, Computer Science, Engineering, Business Systems, or a related discipline
Foundational knowledge of enterprise application support or application administration
Basic understanding of relational databases and SQL
Strong analytical and troubleshooting capability
Ability to follow documented operational and change-control procedures
Strong attention to detail and documentation
Ability to communicate effectively with business users and technical teams
Demonstrated ability to learn new technologies
Ability to support scheduled weekend maintenance and participate in an on-call rotation as required
Foundational to early-career hands-on experience with Clarity PPM administration or production application support
Foundational knowledge of Clarity user administration, security groups, access requests, application configuration, scheduled jobs, support queues, and routine operational procedures
Basic SQL skills for data validation, investigation, and operational support
Foundational exposure to GEL scripting, NSQL, XOG, REST APIs, XML, web services, or Clarity integrations is required
Experience monitoring batch jobs, interfaces, scheduled processes, application health, and failed-process recovery or escalation
Experience supporting incident and service-request queues, maintaining accurate ticket updates, and following documented escalation procedures
Experience creating or executing test cases and supporting UAT, patches, releases, and post-deployment validation
Experience with application access administration, operational controls, documentation, runbooks, or knowledge articles
Exposure to SOX-controlled applications, formal change control, access governance, or audit evidence requirements is preferred
Demonstrated ability and willingness to develop Clarity technical skills in configuration, GEL, NSQL, SQL, XOG, APIs, and integrations over time
Clarity PPM administration
SQL
Application configuration
Application monitoring
Batch and scheduled-job monitoring
Interface monitoring
Data-integrity validation
User and access administration
REST APIs
XML and web services
Linux
GEL scripting
NSQL
XOG
Knowledge Management and KEDB
SOX control execution
Access-management and change-control procedures

Benefits

Comp & perks

Fully remote work arrangement
Participation in a 16x5 support coverage model
On-call support as assigned
Structured knowledge transfer, cross-training, and progressive technical development
Training and development in Clarity configuration, SQL, GEL, NSQL, XOG, integrations, and APIs