Thermo Fisher Scientific

Manager

• Manage the clinical diagnostics portfolio, primarily clinical chemistry and immunoassay (CCIA), with additional responsibility across hematology, urinalysis, coagulation, LC-MS, and select point-of-care diagnostics
• Own business relationships with assigned supplier partners
• Drive alignment, performance, and profitable growth against annual operating plan objectives
• Develop and execute portfolio and supplier strategies
• Lead supplier business reviews, including performance analysis, business updates, opportunities, risks, and action plans
• Negotiate supplier commercial terms, including pricing, rebates, and marketing funding
• Partner with Legal and other stakeholders on contractual agreements
• Identify and evaluate new suppliers, products, technologies, and portfolio opportunities
• Lead new product launches and supplier introductions
• Develop and execute marketing programs, sales tools, campaigns, and growth initiatives
• Serve as a portfolio subject matter expert, providing product, market, competitive, and technical guidance
• Analyze market dynamics, business performance, pricing, margin, and forecasts to inform portfolio decisions
• Develop pricing and positioning strategies
• Partner with cross-functional teams across Sales, Finance, Supply Chain, Capital Contracting, Purchasing, Marketing, Quality, Regulatory, Legal, Product Administration, and Learning and Development
• Secure supplier support and funding for strategic programs
• Own business issues and drive timely resolution
• Prioritize and manage multiple suppliers, projects, deadlines, and business needs

Senior Portfolio Manager

Engineer

• Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instrumentation at customer sites
• Diagnose complex electrical, electronic, mechanical, and system-level issues and determine corrective actions
• Perform preventive maintenance, system upgrades, calibrations, and scheduled service activities
• Support advanced NGS and clinical sequencing instrumentation and associated technologies
• Respond efficiently to customer service needs, including short-notice support
• Provide technical guidance and training to customers on equipment operation, maintenance, and best practices
• Communicate technical issues, service activities, recommendations, and resolutions to customers and internal partners
• Document service activities and prepare detailed service reports
• Maintain accurate service records using service management systems
• Read and interpret technical documentation, electrical diagrams, schematics, and service procedures
• Partner with technical support, applications, commercial, and other internal teams to resolve complex customer issues
• Manage assigned service activities and travel schedules to meet customer commitments
• Build customer relationships and contribute to customer satisfaction and retention
• Follow safety, quality, regulatory, and company procedures
• Maintain required tools, test equipment, parts, and other resources
• Identify recurring technical issues and communicate findings for product and service improvements

Engineer II, Field Service

• Develop and execute comprehensive strategic account plans
• Serve as primary commercial point of contact for assigned strategic accounts
• Manage existing contracted business, including commercial performance, customer commitments, pricing, volumes, contractual obligations, service levels, and expansion opportunities
• Lead commercial negotiations for existing and new business
• Identify, qualify, and advance new business opportunities across the IVD customer portfolio
• Lead quarterly business reviews and executive-level customer meetings
• Monitor account performance against financial and operational metrics and coordinate corrective actions
• Partner with Finance, Operations, R&D, Quality, Regulatory, Legal, Supply Chain, and business-unit leadership
• Develop commercial proposals, capability presentations, business cases, and customer-facing materials
• Serve as the commercial link between customers and cross-functional and business-unit teams
• Coordinate responses to technical, operational, quality, supply, and commercial inquiries
• Analyze customer strategies, IVD market dynamics, competitive activity, technology trends, and product lifecycles
• Develop understanding of customer platforms, assays, calibrators and controls, system fluids, manufacturing strategies, sourcing models, production locations, and product plans
• Leverage Thermo Fisher Scientific divisions and businesses to deliver broader solutions
• Maintain an accurate opportunity pipeline and provide revenue, opportunity, and account forecasts
• Advocate for customers while balancing their requirements with Thermo Fisher Scientific’s strategic, operational, financial, and contractual objectives

Senior Manager, Strategic Key Accounts

• Develop and execute strategic account plans covering customer priorities, growth opportunities, relationship strategies, risks, and expansion actions
• Serve as the primary commercial contact for strategic accounts and build relationships across customer procurement, operations, R&D, quality, regulatory, supply chain, commercial, and executive leadership teams
• Manage contracted business, including commercial performance, customer commitments, pricing, volumes, contractual obligations, service levels, and expansion opportunities
• Lead commercial negotiations for existing and new business, including pricing, volume commitments, supply agreements, statements of work, fee schedules, amendments, and other terms
• Identify, qualify, and advance new business opportunities across the IVD customer portfolio
• Lead quarterly business reviews and executive-level customer meetings
• Monitor account performance against financial and operational metrics and coordinate actions to address gaps, concerns, and risks
• Partner with Finance, Operations, R&D, Quality, Regulatory, Legal, Supply Chain, and business-unit leadership
• Develop commercial proposals, capability presentations, business cases, and customer-facing materials
• Serve as the commercial link between customers and Thermo Fisher Scientific’s cross-functional and business-unit teams
• Coordinate responses to technical, operational, quality, supply, and commercial customer inquiries
• Analyze customer strategies, IVD market dynamics, competitive activity, technology trends, and product lifecycles
• Develop understanding of customer platforms, assays, calibrators and controls, system fluids, manufacturing strategies, sourcing models, production locations, and product plans
• Partner across Thermo Fisher Scientific divisions and businesses to deliver broader solutions
• Maintain an accurate opportunity pipeline and provide revenue, opportunity, and account forecasts
• Advocate for customers while balancing customer requirements with Thermo Fisher Scientific’s strategic, operational, financial, and contractual objectives

Clinical Trial Coordinator

• Coordinate, oversee, and complete assigned trial activities according to the task matrix
• Perform department, internal, country, and investigator file reviews and document findings
• Ensure allocated tasks are completed on time, within budget, and to a high-quality standard
• Provide system support for Activate and eTMF and keep system databases current
• Process documents for the Client eTMF, perform eTMF reviews, distribute communications, and provide reports
• Analyze and reconcile study metrics and findings reports
• Coordinate, compile, and distribute Investigator Site File and Pharmacy binder materials and non-clinical study supplies
• Support study-specific translation materials and translation quality control
• Maintain knowledge of SOPs, client directives, and regulatory guidelines
• Support client and internal meeting scheduling
• Review and track local regulatory documents
• Support risk-based monitoring activities and study documentation systems
• Maintain study team lists, training requirements, system access, and project activity plans
• Transmit documents to clients and centralized IRB/IEC
• Maintain vendor trackers
• Support regulatory submissions and regulatory compliance review packages
• Work with sites to obtain site-selection documents
• Coordinate internal departments to align site start-up activities with the activation critical path
• Complete Site Interest Plans in CTMS and collect associated investigator/site documents
• Document communications, follow-up, and survey responses in real time
• Review survey data for logical, complete, and relevant responses
• Collaborate with teammates and clinical personnel regarding site issues and risks
• Ensure site-contact and follow-up plans are implemented and escalate concerns or non-compliance
• Provide local expertise on site capacity and experience and recommend additional sites
• Liaise with Global Investigator Services to resolve investigator queries and maintain account/contact information
• Contribute to global strategic feasibility processes and best practices
• Train new personnel in processes and systems
• Use local knowledge to identify and develop new sites

FSP Clinical Trial Coordinator

Account Manager

• Develop and maintain strategic relationships with customers
• Promote Thermo Fisher Scientific's portfolio of innovative products and services
• Implement sales strategies
• Identify new business opportunities
• Provide excellent customer support to help customers achieve their goals
• Support revenue growth and contribute to serving science
• Represent Thermo Fisher Scientific's scientific solutions

• Coordinate, oversee, and complete assigned trial activities according to the task matrix
• Perform department, internal, country, and investigator file reviews and document findings
• Complete allocated tasks on time, within budget, and to a high quality standard
• Communicate project risks to project leads and line manager
• Process documents sent to the client eTMF, perform eTMF reviews, distribute mass mailings, and provide documents and reports to internal team members
• Review and track local regulatory documents
• Analyze and reconcile study metrics and findings reports
• Assist with clarification and resolution of site documentation findings
• Maintain vendor trackers
• Coordinate, compile, and distribute Investigator Site File and Pharmacy binder materials and non-clinical study supplies
• Support study-specific translation materials and translation quality control
• Provide technical and administrative project support in collaboration with internal departments and team members
• Maintain knowledge of SOPs, client directives, and applicable regulatory guidelines
• Maintain accurate and current trial status information in databases
• Develop and maintain relationships with client local affiliates where applicable
• Champion inclusion of Strategic Collaboration sites
• Conduct on-site feasibility visits where applicable for Asia Pacific roles
• Train new personnel in processes and systems
• Maintain study documentation, team lists, training requirements, system access, and project activity plans
• Provide support for Activate, eTMF, and risk-based monitoring activities
• Transmit documents to clients and centralized IRB/IEC
• Attend kick-off meetings and take notes when required
• Schedule and organize client/internal meetings and prepare meeting minutes
• Coordinate with internal departments to align site start-up activities with the site activation critical path
• Assist with regulatory compliance review packages and regulatory submissions
• Obtain site-selection documents directly from sites when needed
• Develop site lists and maintain investigator/site staff contact details
• Complete Site Interest Plans in CTMS and document site communications and survey responses
• Review survey data for logical, complete, and relevant responses
• Collaborate with teammates to meet project deadlines and address site issues and risks
• Ensure effective site contact and follow-up plans and escalate non-compliance
• Serve as a local expert on site capacity and experience and support local site tiering
• Conduct phone interviews with physicians and site personnel to obtain protocol-level input
• Liaise with Global Investigator Services to resolve investigator queries and maintain account/contact information
• Contribute to global strategic feasibility processes and best practices

Clinical Trial Coordinator II

Procurement

• Support day-to-day operations of study drug, comparator, and depot management activities
• Coordinate with vendors and support vendor management for outsourced clinical supply services
• Request and review vendor quotations, including pricing, scope, quantities, and services
• Create and manage Purchase Orders in accordance with global procedures, internal agreements, approval requirements, and financial controls
• Manage selected vendors and ensure requirements, timelines, costs, and deliverables are met
• Oversee Purchase Orders and vendor services, including distribution plans, Site Initiation Visit dates, product requirements, delivery timelines, and quality standards
• Participate in GCS mini-team meetings and provide input on vendor processes, costs, timelines, requirements, and deliverables
• Ensure activities comply with company Good Practices, applicable procedures, and client requirements
• Review complex vendor invoices against quotations, Purchase Orders, contracts, and services performed
• Monitor Purchase Order balances, vendor charges, service costs, and invoice status
• Coordinate with Procurement, Finance, Accounts Payable, and internal stakeholders to resolve discrepancies
• Interact with internal departments to obtain approvals, revisions, and supporting documentation
• Complete ongoing training related to clinical supplies, GxP activities, and applicable regulations
• Participate in departmental project teams and liaise with cross-functional teams

Vendor Management Coordinator

Operations

• Contribute to the proposal development process from receipt through client decision
• Recommend and implement operational strategy for proposals
• Manage proposal-related deliverables and the overall proposal process
• Support RFPs, supplemental documents, and simple to moderate RFIs for clinical development protocols or programs
• Identify operational proposal strategic plans aligned with commercial win strategy
• Determine proposal deliverables and key operations messages
• Manage clinical operations triage to meet proposal deliverables
• Ensure budgets reflect operational strategy and oversee profitability targets
• Partner with Clinical Operations, Commercial, and GPD to improve proposal efficiency and decrease COS
• Drive development of the operations segment of proposal deliverables within timelines
• Communicate operational strategy to proposal teams and develop KPIs
• Collaborate with cross-functional teams in a matrix environment
• Manage operations escalations and advise the commercial strategy team
• Assess cross-functional satisfaction and recommend future strategy and actions
• Recommend and implement post-award Clinical Operations revisions for successful proposal execution

Operations Strategy Consultant – FSP Team

• Lead the medical information operations team
• Oversee development and dissemination of accurate medical and drug information
• Ensure compliance with regulatory standards
• Support communication with healthcare professionals and stakeholders
• Execute deliverables involving scope of work, contracts, staffing, budgets, and client contact
• Troubleshoot database, phone routing, vendor, and client-related issues
• Coordinate and implement new project operations and monitor QA, compliance, SOP, and regulatory processes
• Manage staff performance, salaries, hiring, employee relations, engagement, conflict resolution, and development
• Liaise with cross-functional leaders to drive deliverables
• Develop and maintain project SOPs and review corporate SOPs
• Manage billable hours and project profitability
• Ensure client budgetary goals and invoice accuracy and timeliness
• Participate in capabilities presentations, business development, proposals, contracts, and renewals
• Develop division-wide processes and strategies
• Drive immediate action and proactive escalation

Associate Director – Operations

• Provide global financial leadership for overall FP&A reporting and analytics in the Chromatography and Mass Spectrometry Division
• Interpret results and forecasts to generate actionable insights
• Provide business and financial mentorship to the organization
• Drive alignment and actions that improve CMD business performance
• Partner with Operations and broader CMD cross-functional teams on global reporting and analytics
• Lead the Annual Operating Plan, long-range strategic plan, month-end/quarter-end close cycles, and recurring management reporting
• Assess financial and business performance and highlight progress toward goals
• Lead risk and opportunity reviews
• Identify and implement scalable solutions to optimize Operations Finance processes
• Integrate compliance and accounting-controllership into business decisions in line with company policies, US GAAP, and the Sarbanes-Oxley Act

Senior Manager, Operations Finance FP&A

Supplier Quality

• Serve as a Supplier Quality systems subject matter expert
• Lead Supplier Quality Management processes, projects, governance, metrics, process improvements, and documentation strategy
• Partner with Supplier Quality, Procurement, Quality, Operations, Engineering, IT, and business leaders
• Provide senior SME leadership for Supplier Quality Management processes, governance, metrics, documentation, and process controls across sites or business units
• Set strategy for supplier qualification, monitoring, issue management, supplier change control, Quality Agreements, PPAP governance, supplier audit planning, and process effectiveness reviews
• Translate regulatory, QMS, business, and stakeholder requirements into scalable Supplier Quality processes and technology-enabled solutions
• Lead cross-site Supplier Quality process transformations, system improvements, data governance initiatives, and continuous improvement portfolios
• Develop improvement roadmaps, business cases, risk assessments, stakeholder alignment plans, and sustainment mechanisms
• Use analytics, dashboards, and leading indicators to reduce supplier quality risk, improve process cycle time, and reduce cost of poor supplier quality
• Advise Supplier Quality and business leaders on process risks, controls, metrics, and improvement priorities
• Lead governance reviews, escalation forums, audit readiness activities, and process health assessments
• Mentor specialists and engineers; provide expert guidance on PPI, RCCM, change management, and Supplier Quality systems practices
• May sit or stand for long periods and walk between buildings or to production, laboratory, warehouse, or office areas
• Close vision is needed to read documents, quality records, and computer screens

Senior Staff Supplier Quality Specialist

Safety Specialist

• Perform and potentially oversee day-to-day Pharmacovigilance activities in a highly regulated, deadline-driven environment
• Collect, monitor, assess, evaluate, research, and track safety information
• Collaborate with project team members, clients, investigators, adverse-event reporters, and third-party vendors
• Participate in on-call duties for specific projects to ensure 24-hour coverage for case intake from investigative sites
• Operate in a lead capacity and assist with developing program and departmental procedural documents
• Prepare for and attend audits
• Mentor less experienced staff
• Review regulatory/pharmacovigilance publications and information sources to stay current on regulations, practices, procedures, and proposals
• Maintain medical understanding of applicable therapeutic areas and disease states
• Review cases for quality, consistency, and accuracy, including peer reports
• Coordinate routine project implementation, including Clinical Trials and Endpoint Assessment/Data Safety Monitoring Committees
• Present at client and investigator meetings
• Review metrics and budget considerations

Senior Drug Safety Specialist – Night Shift

Financial Planning and Analysis

• Analyze transactional and operational data, identify anomalies, and recommend actions for accurate reporting
• Develop, standardize, and improve analyses and reports for business and financial insights
• Support monthly, quarterly, and annual forecasting and budgeting processes, including MBR, QBR, and AOP
• Build and update dashboards, PowerPoint presentations, and business intelligence tools using data from various systems
• Investigate data and information issues, identify root causes, and collaborate with business partners and system support to improve data quality
• Generate key assumptions and drivers for decision support and conduct ad hoc data analysis
• Analyze product and service profitability, P&L drivers, manufacturing, and SIOP to identify risks and opportunities
• Translate business inputs into financial assumptions and build and maintain forecast models covering revenue, product launches, pricing, operating expenses, and CAPEX
• Learn and adopt new systems and tools to improve analytics capability and accuracy

Financial Analyst II

Content Writer

• Conduct keyword, topic, and intent research to identify opportunities for qualified traffic and engagement
• Develop, write, edit, and optimize scientific and marketing content for web and digital channels
• Apply SEO and AEO best practices to improve content discoverability and performance
• Evaluate existing content for duplication, gaps, and optimization opportunities; recommend and implement improvements
• Structure content using clear hierarchies, taxonomy, and internal linking
• Participate in peer reviews and provide constructive feedback
• Partner with SEO specialists, marketers, and digital teams on content strategies and initiatives
• Analyze content performance using analytics tools and apply insights to improve results
• Support adoption of new content workflows, tools, and best practices
• Perform additional duties as assigned

Senior Portfolio Manager

Engineer II, Field Service

Senior Manager, Strategic Key Accounts

Senior Manager, Strategic Key Accounts

FSP Clinical Trial Coordinator

Account Manager

Clinical Trial Coordinator II

Vendor Management Coordinator

Operations Strategy Consultant – FSP Team

Associate Director – Operations

Senior Manager, Operations Finance FP&A

Senior Staff Supplier Quality Specialist

Senior Drug Safety Specialist – Night Shift

Financial Analyst II

Scientific Digital Content Writer – SEO, AI-Optimized Content