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Associate Manager, Clinical Operations
Thermo Fisher Scientific. Oversee daily line management responsibilities for the assigned clinical operations team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical operations management, including training program development, risk-based monitoring, and performance evaluation. Proficient in utilizing CTMS, Preclarus, and Clarity systems to assess project metrics and support staff development.
Highest-signal resume keywords
Clinical Operations ManagementLeadership ResponsibilityTraining Program DevelopmentRisk-Based MonitoringCTMS, Preclarus, and Clarity Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical OperationsMonitoring ModalitiesWorking Practice Documents (WPDs)Standard Operating Procedures (SOPs)Performance ManagementProject Metrics EvaluationPAVs ConductingTraining DevelopmentQuality Assurance AuditsProcess Improvement
Soft Skills
CoachingMentoringCollaborationProblem-SolvingCommunication
Certifications & Qualifications
Bachelor's Degree or Equivalent
Industry Keywords
Clinical OperationsRisk-Based MonitoringGovernmentFunctional Service Outsourcing (FSO)Functional Service Provider (FSP)
About the role
Key responsibilities & impact- Oversee daily line management responsibilities for the assigned clinical operations team
- Provide coaching, development support, resourcing, alignment, training, and professional development for staff
- Collaborate with senior management and executive staff on strategic planning and business development
- Manage and conduct induction and orientation programs for new employees
- Maintain staff CVs, training records, position profiles, and experience profiles
- Support local resourcing and project lead/functional lead activities
- Escalate issues that may impact project deliverables
- Deliver training on WPDs, SOPs, local requirements, and clinical operations topics
- Identify training gaps and contribute to training program development
- Participate in process improvement and development initiatives
- Facilitate the risk-based monitoring approach
- Alert management to quality issues and request QA audits as appropriate
- Support audit responses for direct reports and project teams
- Review CTMS, Preclarus, and Clarity systems to evaluate metrics, KPIs, and project status
- Evaluate staff work and monitoring skills through PAVs, remotely or on-site
- Manage staff activities including hiring, goal setting, performance management, coaching, mentoring, counseling, and separations
- Review and approve time records, expense reports, leave requests, and overtime
- Frequently drive to site locations and travel domestically and internationally
Requirements
What you’ll need- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience comparable to 0 to 5 years
- 1+ year of leadership responsibility
- Knowledge of clinical operations and monitoring modalities/environments (FSO, FSP, Government)
- Knowledge of Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs)
- Knowledge of risk-based monitoring approaches
- Experience with CTMS, Preclarus, and Clarity systems
- Ability to evaluate employee and project metrics, KPIs, and project status
- Ability to conduct PAVs remotely or on-site
- Ability to manage interviewing, selection, professional development, performance management, coaching, mentoring, counseling, and separations
- Ability to travel domestically and internationally
- Ability to frequently drive to site locations
Benefits
Comp & perks- Fully remote work arrangement
- Professional development and training opportunities
- Coaching and mentoring support
- Salary administration eligibility
- Paid leave
- Overtime
- Expense reimbursement
- Global team collaboration and development environment