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Associate Manager, Clinical Operations
Thermo Fisher Scientific. Oversee, train, resource, coach and performance-manage a clinical operations-focused team .
Tech Stack
Tools & technologiesGoogle Cloud Platform
About the role
Key responsibilities & impact- Oversee, train, resource, coach and performance-manage a clinical operations-focused team
- Lead performance using metrics and key performance indicators
- Act as escalation point for performance concerns and training needs
- Collaborate with leadership on resourcing needs
- Manage staff and provide coaching, mentorship and work direction
- Conduct performance appraisals and career discussions; facilitate career development
- Interview, recruit and select staff
- Manage induction and orientation programs for new employees
- Maintain staff CVs, training records, position profiles and experience profiles
- Ensure timely and accurate timesheets and expense reports
- Support allocation activities and project/functional lead activities to optimize project operations
- Identify issues that may affect project deliverables
- Deliver training on WPDs, SOPs, local requirements and clinical operations topics
- Identify training gaps and ensure requirements are met
- Ensure adherence to ethical, regulatory, SOP and WPD standards
- Alert management to quality issues and request or facilitate QA audits
- Review clinical operations systems including Activate, CTMS, Preclarus and Clarity to evaluate metrics, KPIs and project status
- Evaluate staff work, including remote or on-site PAVs
- Participate in process improvement and development initiatives
- Facilitate the risk-based monitoring approach
- Contribute to bids and procurement of new business when required
- Collaborate with senior management and executive staff on strategic planning and business development
- Lead or contribute to initiatives improving departmental and company performance
Requirements
What you’ll need- Previous experience providing the knowledge, skills, and abilities to perform the job, comparable to 5+ years
- 1+ year of leadership responsibility
- Equivalency through a combination of appropriate education, training and/or directly related experience may be considered
- Advanced mentoring, leadership and supervisory skills
- Excellent clinical trials monitoring skills, both remote and on-site
- Understanding of or ability to learn company SOPs, WPDs and relevant regulations, including ICH/GCP and FDA guidelines
- Ability to evaluate medical research data
- Strong organizational and negotiation skills
- Strong attention to detail
- Advanced written and oral communication skills
- Good knowledge of English language and grammar
- Computer skills including data entry, archival and retrieval
- Ability to travel as needed
- Team-building, interpersonal and conflict-resolution skills
- Advanced problem-solving ability in a constantly changing environment
- Knowledge of medical/therapeutic areas and medical terminology
Benefits
Comp & perks- Global team environment at Thermo Fisher Scientific
- Collaboration and development opportunities
- Opportunities to contribute to scientific excellence and innovation