Associate Manager, Clinical Operations

Thermo Fisher Scientific

. Oversee daily line management responsibilities for the assigned clinical operations team .

Posted 10/22/2026full-timeRemote • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical operations management, including training, performance management, and quality assurance. Proficient in utilizing CTMS, Preclarus, and Clarity systems to evaluate project metrics and support operational excellence.

Highest-signal resume keywords

Clinical Operations ManagementLeadership ResponsibilityTraining Program DevelopmentQuality Assurance AuditsRisk-Based Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementEmployee CounselingInduction/Orientation ManagementTraining DevelopmentKPI EvaluationWPDs KnowledgeSOPs KnowledgeCTMS UsagePreclarus UsageClarity Usage

Soft Skills

CoachingMentoringCollaborationProblem-SolvingCommunication

Certifications & Qualifications

Bachelor's Degree or Equivalent

Industry Keywords

Clinical OperationsLine ManagementProject OperationsQuality IssuesAudit Responses

About the role

Key responsibilities & impact

Oversee daily line management responsibilities for the assigned clinical operations team
Provide direct coaching and development support to operational staff
Manage effective resourcing, alignment, training, and ongoing professional and technical development
Collaborate with clinical operations senior management and executive staff on strategic planning and business development
Manage induction and orientation programs for new employees
Maintain staff CVs, training records, position profiles, and experience profiles
Support allocation activities and project/functional leads to optimize project operations
Escalate issues that may impact project deliverables
Deliver training on WPDs, SOPs, local requirements, and clinical operations topics
Identify training gaps and contribute to training program development
Participate in process improvement and development initiatives
Facilitate the risk-based monitoring approach
Alert management to quality issues, request QA audits, and support audit responses
Review CTMS, Preclarus, and Clarity systems to evaluate employee/project metrics, KPIs, and project status
Evaluate staff work through PAVs conducted remotely or on-site
Manage staff activities including interviewing, selection, job descriptions, professional development, goal setting, performance management, coaching, mentoring, counseling, and separations
Approve actions related to salary administration, hiring, corrective action, and terminations
Review and approve time records, expense reports, leave requests, and overtime

Requirements

What you’ll need

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience providing the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years)
1+ year of leadership responsibility
Knowledge of clinical operations and line/performance management
Ability to manage induction/orientation, training, resourcing, performance management, coaching, mentoring, and employee counseling
Knowledge of Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs)
Ability to evaluate employee and project metrics, KPIs, and project status
Experience or ability to use CTMS, Preclarus, and Clarity systems
Knowledge of risk-based monitoring approaches
Ability to address quality issues, request QA audits, and support audit responses
Willingness and ability to frequently drive to site locations and travel domestically and internationally

Benefits

Comp & perks

Global team environment
Collaboration and development opportunities
Professional development support
Training and coaching opportunities
Salary administration and overtime eligibility as applicable
Paid leave as applicable