Associate Manager, Site Payments

Thermo Fisher Scientific

. Lead and develop Site Payments teams delivering investigator payments across assigned projects .

Posted 10/7/2026full-timeRemote • BulgariaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Site Payments management, including oversight of investigator payments, project delivery, and operational risk mitigation. Proficient in team leadership, recruitment, and process improvement within the clinical trial domain.

Highest-signal resume keywords

Site Payments ManagementPeople LeadershipFunctional Service Provider (FSP) ExperienceAdvanced Microsoft ExcelICH Good Clinical Practice (GCP) Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project DeliveryOperational Risk ManagementFinancial Data InterpretationPayment Solutions DevelopmentQuality ControlProcess ImprovementBudget ManagementTime ManagementPerformance ManagementTraining Material Development

Soft Skills

Problem-SolvingCollaborationStakeholder ManagementNegotiationLeadership

Tools & Technologies

Site Payment PlatformsEDC SystemsFinancial SystemsTicketing Systems

Certifications & Qualifications

Master's Degree in Finance or Related Field

Industry Keywords

Clinical TrialRegulatory RequirementsTax RequirementsContractual ObligationsQuality Standards

About the role

Key responsibilities & impact

Lead and develop Site Payments teams delivering investigator payments across assigned projects
Build, expand, and scale teams as business needs evolve
Support recruitment initiatives and represent Thermo Fisher Scientific at career events
Oversee project delivery against customer expectations, contractual obligations, quality standards, and timelines
Identify, manage, and mitigate project and operational risks
Review and approve employee time records, expense reports, and leave requests
Drive performance management through goal setting, coaching, mentoring, career development, performance reviews, and corrective actions
Participate in recruitment activities, including interviews and job description development
Analyze operational metrics, identify trends, implement process improvements, and support FSP Business Unit growth initiatives
Develop and maintain departmental policies, standard operating procedures, training materials, and documentation
Serve as a subject matter expert on cross-functional initiatives and workstreams
Perform quality control and approval activities involving site setup, investigator payments, milestone payments, budgets, contracted payees, reimbursements, reconciliations, and payment issue resolution

Requirements

What you’ll need

Master's degree, preferably in Finance or a related field
Previous experience in clinical trial Site Payments or a related function
At least 1 year of people leadership or supervisory experience
Experience working within the Functional Service Provider (FSP) model is a strong advantage
Experience with Site Payment platforms, EDC systems, financial systems, ticketing systems, and advanced Microsoft Excel
Fluency in English
Strong problem-solving, collaboration, stakeholder management, organizational, planning, negotiation, presentation, and leadership skills
Experience coaching, mentoring, supervising teams, and resolving conflict
Ability to manage multiple time-sensitive priorities while maintaining quality and attention to detail
Experience interpreting project and financial data, developing forecasts, and designing tailored payment solutions
Understanding of ICH Good Clinical Practice (GCP), applicable country regulations, tax requirements, and other regulatory requirements related to clinical trial payment management

Benefits

Comp & perks

Award-winning learning and development program
Professional and personal career development opportunities
Diverse and collaborative team environment
Resources to achieve individual career goals