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Clinical Customer Development Specialist
Thermo Fisher Scientific. Lead clinical market development for Procalcitonin (PCT) and other innovative biomarkers .
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Lead clinical market development for Procalcitonin (PCT) and other innovative biomarkers
- Increase awareness, acceptance and sustainable adoption of biomarkers through healthcare-professional engagement, clinical education and development activities
- Support diagnosis and management of bacterial infections and sepsis
- Contribute to antimicrobial stewardship initiatives and biomarker-guided clinical decision-making
- Lead clinical account development across hospitals and healthcare institutions
- Build relationships with clinicians, laboratory professionals and healthcare decision-makers
- Identify clinical objectives and challenges and translate insights into targeted educational and development activities
- Support implementation of biomarker-guided clinical pathways, hospital protocols and antimicrobial stewardship programs
- Deliver clinical education through discussions, presentations and workshops
- Analyze and prioritize accounts, identify stakeholders and develop account-specific strategies
- Develop account strategies with leading IVD suppliers and support joint customer activities
- Act as a scientific and clinical partner and drive market development
- Collaborate with Medical Affairs, Marketing and other Commercial teams
- Represent Thermo Fisher Scientific at relevant events and scientific congresses
- Contribute to territory growth through clinical adoption and systematic account development
- Maintain complete and up-to-date account and activity information in Salesforce (SFDC)
Requirements
What you’ll need- Bachelor’s degree in Life Sciences, Chemistry, Biology or a related scientific field
- 3+ years of relevant experience in healthcare, diagnostics or a related environment
- Experience engaging clinical users and healthcare decision-makers
- Ability to understand and communicate scientific and clinical content
- Strong communication, presentation and stakeholder management skills
- Strong analytical and organizational capabilities
- Ability to work independently and effectively in a cross-functional matrix organization
- Proficiency with CRM systems, preferably Salesforce, and Microsoft Office
- Valid driver’s license
- Willingness to travel extensively within the assigned territory (>50%)
- Fluent English communication skills required
- Proficiency in Swedish, Danish, or Norwegian is a plus
- Experience in in vitro diagnostics, biomarkers, Critical Care, Infectious Diseases, Emergency Medicine, sepsis or Antimicrobial Stewardship is an advantage
- Advanced scientific or clinical degree is an advantage
Benefits
Comp & perks- Supported, valued and rewarded for performance
- Fully remote work arrangement
- Standard Monday–Friday work schedule