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Clinical Operations Manager
Thermo Fisher Scientific. Recruit, onboard and develop staff dedicated to the Client .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in clinical operations, including clinical trial monitoring and leadership, with a strong focus on performance management, team development, and process improvement. Proficient in risk-based quality management and data interpretation to drive effective decision-making and stakeholder engagement.
Highest-signal resume keywords
Clinical Trial MonitoringLeadership ResponsibilityRisk-Based Quality Management (RBQM)Data LiteracyMentoring Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Operations ExperiencePerformance AssessmentResource AllocationProcess ImprovementRisk IdentificationCapacity Management
Soft Skills
CoachingCritical ThinkingAssertive CommunicationCustomer FocusTeam Motivation
Tools & Technologies
AI Tools
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
FSP-CROSOPsRegulationsKPI ManagementAudits and Inspections
About the role
Key responsibilities & impact- Recruit, onboard and develop staff dedicated to the Client
- Assign, track and document required training
- Provide line management, coaching and mentoring
- Manage team performance against Client expectations and KPIs
- Evaluate staff monitoring skills through performance assessment visits
- Escalate quality, performance and project issues
- Manage resource allocation and utilization to meet project needs
- Report on team metrics and drive corrective actions
- Support the team during audits and inspections
- Approve time records and expenses
- Contribute to process improvement initiatives
- Serve as the main FSP-CRO counterpart to the Client's local leadership
- Travel to investigator sites as required for on-site performance assessment visits
Requirements
What you’ll need- Bachelor's degree or equivalent, with a relevant formal academic or vocational qualification
- More than 5 years of relevant clinical operations experience, including clinical trial monitoring
- 2+ years of leadership responsibility
- Advanced mentoring, leadership and supervisory skills
- Excellent clinical trial monitoring skills, remote and on-site, including risk-based quality management (RBQM)
- Understanding of, or ability to learn, FSP-CRO and Client SOPs and relevant regulations
- Strong data literacy and ability to interpret and act on data from different systems
- Critical thinking and risk identification, assessment and mitigation abilities
- Ability to drive change and engage, motivate and influence teams and stakeholders
- Advanced, assertive communication skills and ability to understand co-employment risks
- Commitment to ongoing leadership development
- Working knowledge of AI tools
- Resourcing and capacity management
- Professional attitude with strong internal and external customer focus
- Ability to work Monday-Friday full FTE
Benefits
Comp & perks- Fully remote work arrangement
- Standard Monday-Friday work schedule
- Full-time employment