Engineer II, Field Service

Thermo Fisher Scientific

. Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instruments .

Posted 10/22/2026full-timeRemote • Iowa • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and repairing complex analytical instruments while providing exceptional customer service and support. Proficient in technical documentation, safety protocols, and effective communication in diverse environments.

Highest-signal resume keywords

Advanced Degree Or Bachelor's Degree Plus 2 Years ExperienceElectronics And Mechanical Troubleshooting SkillsExperience With Ultra-High Vacuum SystemsProficiency With Microsoft Office SuiteAbility To Train And Support Customers

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Installing Analytical InstrumentsTroubleshooting Analytical InstrumentsRepairing Analytical InstrumentsReading Technical DocumentationDiagnosing Issues To Component LevelDocumenting Service ActivitiesPreparing Detailed ReportsAdherence To Safety ProtocolsProblem-Solving AbilitiesPhysical Ability To Lift Up To 50 Lbs

Soft Skills

Excellent Customer Service SkillsStrong Communication SkillsStrong Organizational SkillsTime Management CapabilitiesAbility To Work Independently

Tools & Technologies

Service Management SoftwareLaboratory EquipmentAnalytical InstrumentsHigh Voltage EquipmentUltra-High Vacuum Systems

Certifications & Qualifications

Relevant Certifications

Industry Keywords

Scientific InstrumentsResearch SettingsIndustrial SettingsHealthcare SettingsTechnical Field

About the role

Key responsibilities & impact

Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instruments
Deliver excellent field service to customers across research, industrial, and healthcare settings
Provide exceptional customer service
Work with advanced technology to support scientific advancement and innovation
Train and support customers on equipment operation
Document service activities and prepare detailed reports
Respond to customer needs with short notice
Travel within the assigned territory

Requirements

What you’ll need

Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments
Preferred Fields of Study: Electronics, Engineering, Physics, Chemistry, or related technical field
Additional relevant certifications are advantageous
Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level
Experience with ultra-high vacuum systems and high voltage equipment preferred
Excellent customer service and communication skills, both written and verbal
Strong organizational and time management capabilities
Proficiency with Microsoft Office suite and service management software
Ability to read and interpret technical documentation and schematics
Valid driver's license and ability to travel up to 50-75% within assigned territory
Physical ability to lift up to 50 lbs and work in various laboratory environments
Proficiency in English required; additional languages beneficial
Strong problem-solving abilities and capacity to work independently
Adherence to safety protocols and quality standards
Ability to respond to customer needs with short notice
Ability to effectively train and support customers on equipment operation
Experience documenting service activities and preparing detailed reports
Demonstrated success in meeting customer satisfaction goals

Benefits

Comp & perks

Fully remote work arrangement
Standard Monday–Friday work schedule
Opportunities to work with advanced technology
Opportunities for career development and contribution to scientific advancement and innovation