Field Applications Scientist

Thermo Fisher Scientific

. Deliver customer training on HID products, applications, and workflows through on-site and remote sessions .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,800 - $101,050 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in forensic DNA workflows, including hands-on laboratory experience and proficiency with forensic DNA instrumentation and analysis software. Strong ability to deliver customer training, provide technical support, and communicate complex scientific concepts effectively.

Highest-signal resume keywords

Forensic DNA WorkflowsForensic DNA InstrumentationTechnical SupportCustomer TrainingStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Forensic DNA WorkflowsForensic DNA InstrumentationChemistriesAnalysis SoftwareTechnical TroubleshootingLaboratory ExperienceProduct DemonstrationsWorkflow OptimizationTechnical ConsultationCustomer Support

Soft Skills

Strong Communication SkillsPresentation SkillsCustomer-Facing SkillsAbility to Manage Multiple PrioritiesCollaboration

Industry Keywords

Forensic ScienceMolecular BiologyGeneticsBiochemistryHuman IdentificationField-Based RoleRemote SupportCustomer LifecycleTechnical InquiriesBackground Check

About the role

Key responsibilities & impact

Deliver customer training on HID products, applications, and workflows through on-site and remote sessions
Provide technical and application support, troubleshooting customer workflows, technical inquiries, and product performance issues
Support pre-sales activities through technical consultation, product demonstrations, presentations, and workflow discussions
Provide post-sales application support for implementing, adopting, and optimizing HID technologies
Partner with Sales and commercial colleagues throughout the customer lifecycle
Collaborate with Technical Support, Service, Product Management, and internal teams to resolve customer needs and improve customer experience
Maintain current knowledge of HID products, applications, workflows, and developments in forensic science and human identification
Document customer activities and provide field and customer feedback to internal teams
Support Western North America in a remote, field-based role
Travel up to approximately 70% for customer training, technical support, pre-sales activities, demonstrations, and other customer-facing engagements

Requirements

What you’ll need

Bachelor's degree in forensic science, molecular biology, genetics, biochemistry, or a related scientific discipline required
5+ years of experience, or 3 years with an advanced degree, in forensic DNA workflows or a related technical role, including hands-on laboratory experience
Demonstrated experience with forensic DNA instrumentation, chemistries, and analysis software
Strong technical and troubleshooting skills
Strong written and verbal communication skills, including communicating complex scientific and technical concepts to diverse audiences
Strong customer-facing, presentation, and training skills
Ability to independently manage multiple customer priorities in a remote, field-based environment
Willingness and ability to travel up to approximately 70%
Residence in California, Arizona, Washington, Oregon, or Nevada
Must be legally authorized to work in the United States without sponsorship
Must be able to pass a comprehensive background check, including a drug screen

Benefits

Comp & perks

Competitive remuneration
Annual incentive plan bonus
Healthcare, including national medical, dental, and vision plans
Health incentive programs
Employee assistance and family support programs
Commuter benefits
Tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave
Accident and life insurance
Short- and long-term disability
401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) with discounted company stock
Career and development prospects