Field Service Engineer

Thermo Fisher Scientific

. Ensure sophisticated scientific instruments operate at peak performance .

Posted 11/3/2026full-timeRemote • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and repairing sophisticated scientific instruments, with strong problem-solving and analytical skills. Proficient in customer service and communication, ensuring exceptional technical support and relationship building.

Highest-signal resume keywords

Bachelor's DegreeElectronics AptitudeMechanical AptitudeCustomer Service SkillsProblem-Solving Capabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instrument InstallationInstrument MaintenanceTechnical Problem DiagnosisReading Technical DiagramsAnalytical ThinkingHigh Voltage Equipment ExperienceUltra-High Vacuum Systems Experience

Soft Skills

Excellent CommunicationOrganizational SkillsCollaborative Mindset

Tools & Technologies

Windows Operating SystemsMS OfficeService Management Software

Certifications & Qualifications

Specialized Certifications

Industry Keywords

Scientific InstrumentsAnalytical InstrumentsCustomer Facilities AccessTechnical Service

Tech Stack

Tools & technologies

Electron

About the role

Key responsibilities & impact

Ensure sophisticated scientific instruments operate at peak performance
Represent Thermo Fisher Scientific while delivering exceptional technical service
Build strong relationships with customers advancing critical research and innovation
Install, maintain, and repair high-value analytical instruments, including electron microscopes and chromatography systems
Diagnose and solve complex technical problems
Help customers achieve breakthrough discoveries that make the world healthier, cleaner, and safer

Requirements

What you’ll need

Bachelor's Degree, no prior experience required
Preferred Fields of Study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
Advanced degrees or specialized certifications are a plus
Strong electronics and mechanical aptitude with ability to diagnose issues down to component level
Excellent customer service skills and professional demeanor
Strong verbal and written communication abilities
Fluency in English required; additional language skills welcome
Demonstrated problem-solving capabilities and analytical thinking
Proficiency with Windows operating systems, MS Office, and service management software
Ability to read and interpret technical diagrams, schematics and documentation
Valid driver's license and ability to travel up to 50-75%
Physical ability to lift up to 50 lbs and stand for extended periods
Experience with ultra-high vacuum systems and high voltage equipment preferred
Availability to work flexible hours and respond to emergency service calls
Must be able to obtain necessary credentials to access customer facilities
Strong organizational skills and ability to manage time effectively
Collaborative mindset with ability to work independently