Field Service Engineer I

Thermo Fisher Scientific

. Install, maintain, and repair a diverse range of high-value analytical instruments, including electron microscopes and chromatography systems .

Posted 11/11/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $26 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and repairing sophisticated analytical instruments, with strong problem-solving and technical service capabilities. Proficient in customer relationship management and effective communication, ensuring peak performance of scientific equipment.

Highest-signal resume keywords

Bachelor's Degree in Engineering or Related FieldExperience with Analytical InstrumentsStrong Electronics and Mechanical AptitudeProficiency with Windows Operating Systems and MS OfficeExcellent Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of Analytical InstrumentsTroubleshooting and Repair of InstrumentsAbility to Diagnose Issues to Component LevelReading Technical Diagrams and SchematicsExperience with Ultra-High Vacuum SystemsExperience with High Voltage EquipmentAnalytical ThinkingProblem-Solving Capabilities

Soft Skills

Strong Verbal and Written CommunicationOrganizational SkillsCollaborative MindsetProfessional DemeanorAbility to Manage Time Effectively

Tools & Technologies

Service Management Software

Certifications & Qualifications

Advanced Degrees or Specialized Certifications

Industry Keywords

Analytical InstrumentsElectron MicroscopesChromatography SystemsScientific ResearchCustomer Facilities Access

Tech Stack

Tools & technologies

Electron

About the role

Key responsibilities & impact

Install, maintain, and repair a diverse range of high-value analytical instruments, including electron microscopes and chromatography systems
Ensure sophisticated scientific instruments operate at peak performance
Deliver exceptional technical service as a company representative
Build strong relationships with customers advancing critical research and innovation
Diagnose and solve complex technical problems
Support customers in achieving scientific discoveries and innovation
Travel up to 50–75% to customer facilities
Work flexible hours and respond to emergency service calls

Requirements

What you’ll need

Bachelor's Degree; no prior experience required
Preferred fields of study: Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
Advanced degrees or specialized certifications are a plus
Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
Strong electronics and mechanical aptitude, with ability to diagnose issues down to component level
Excellent customer service skills and professional demeanor
Strong verbal and written communication abilities
Fluency in English required; additional language skills welcome
Demonstrated problem-solving capabilities and analytical thinking
Proficiency with Windows operating systems, MS Office, and service management software
Ability to read and interpret technical diagrams, schematics, and documentation
Valid driver's license and ability to travel up to 50–75%
Physical ability to lift up to 50 lbs and stand for extended periods
Experience with ultra-high vacuum systems and high voltage equipment preferred
Availability to work flexible hours and respond to emergency service calls
Must be able to obtain necessary credentials to access customer facilities
Strong organizational skills and ability to manage time effectively
Collaborative mindset with ability to work independently

Benefits

Comp & perks

Variable annual bonus based on company, team, and/or individual performance results
National medical and dental plans
National vision plan, including health incentive programs
Employee assistance and family support programs
Commuter benefits
Tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave
Accident and life insurance
Short- and long-term disability
401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) with the opportunity to purchase company stock at a discount