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Thermo Fisher Scientific

Field Service Engineer I

Thermo Fisher Scientific

. Ensure sophisticated scientific instruments operate at peak performance .

Posted 11/5/2026full-timeUnited StatesMid-LevelSenior💰 $26 - $37 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in servicing and maintaining sophisticated scientific instruments, with strong problem-solving and analytical skills. Proficient in customer service and communication, capable of building relationships while ensuring optimal instrument performance.

Highest-signal resume keywords
Bachelor's DegreeElectronics AptitudeMechanical AptitudeCustomer Service SkillsProficiency With Windows Operating Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Instrument InstallationInstrument MaintenanceChromatography Systems ServiceMass Spectrometers ServiceTechnical Diagram InterpretationProblem-SolvingAnalytical ThinkingUltra-High Vacuum Systems ExperienceHigh Voltage Equipment Experience
Soft Skills
Excellent Communication SkillsOrganizational SkillsCollaborative MindsetAbility To Work Independently
Tools & Technologies
MS OfficeService Management Software
Certifications & Qualifications
Advanced DegreesSpecialized Certifications
Industry Keywords
Scientific InstrumentsTechnical ServiceCustomer RelationshipsEmergency Service Calls

About the role

Key responsibilities & impact
  • Ensure sophisticated scientific instruments operate at peak performance
  • Represent Thermo Fisher Scientific while delivering exceptional technical service
  • Build strong relationships with customers advancing critical research and innovation
  • Install, maintain, and qualify high-value analytical instruments
  • Service chromatography systems and mass spectrometers
  • Diagnose and repair sophisticated analytical instruments
  • Travel to customer facilities and respond to emergency service calls as needed

Requirements

What you’ll need
  • Bachelor's Degree
  • Some prior experience expected
  • Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field preferred
  • Advanced degrees or specialized certifications are a plus
  • Strong electronics and mechanical aptitude, with ability to diagnose issues down to component level
  • Excellent customer service skills and professional demeanor
  • Strong verbal and written communication abilities
  • Fluency in English required; additional language skills welcome
  • Demonstrated problem-solving capabilities and analytical thinking
  • Proficiency with Windows operating systems, MS Office, and service management software
  • Ability to read and interpret technical diagrams, schematics and documentation
  • Valid driver's license and ability to travel up to 50-75%
  • Physical ability to lift up to 50 lbs and stand for extended periods
  • Experience with ultra-high vacuum systems and high voltage equipment preferred
  • Availability to work flexible hours and respond to emergency service calls
  • Must be able to obtain necessary credentials to access customer facilities
  • Strong organizational skills and ability to manage time effectively
  • Collaborative mindset with ability to work independently

Benefits

Comp & perks
  • Variable annual bonus based on company, team, and/or individual performance results
  • National medical and dental plans
  • National vision plan, including health incentive programs
  • Employee assistance and family support programs
  • Commuter benefits
  • Tuition reimbursement
  • At least 120 hours paid time off (PTO)
  • 10 paid holidays annually
  • Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave
  • Accident and life insurance
  • Short- and long-term disability
  • 401(k) U.S. retirement savings plan
  • Employees’ Stock Purchase Plan (ESPP) with discounted company stock