Field Service Engineer I – IC/LC/GCMS

Thermo Fisher Scientific

. Install, maintain, and repair high-value analytical instruments, including chromatography systems .

Posted 11/3/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $26 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and repairing analytical instruments, particularly chromatography systems, while delivering exceptional customer service and problem-solving capabilities. Proficient in technical documentation interpretation and adherence to Good Manufacturing Practices (GMP).

Highest-signal resume keywords

Analytical Instrument MaintenanceCustomer Service SkillsProblem-Solving CapabilitiesTechnical Diagram InterpretationGood Manufacturing Practices (GMP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chromatography SystemsUltra-High Vacuum SystemsHigh Voltage EquipmentTechnical Documentation InterpretationAnalytical Thinking

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsCollaborative MindsetProfessional Demeanor

Tools & Technologies

Windows Operating SystemsMS OfficeService Management Software

Certifications & Qualifications

Bachelor's DegreeSpecialized CertificationsUS Government Security Credentials

Industry Keywords

Good Manufacturing Practices (GMP)Scientific InstrumentsEmergency Service CallsCustomer Facilities Access

About the role

Key responsibilities & impact

Install, maintain, and repair high-value analytical instruments, including chromatography systems
Ensure sophisticated scientific instruments operate at peak performance
Deliver exceptional technical service to customers
Build strong relationships with customers advancing critical research and innovation
Troubleshoot and solve complex instrument problems
Represent Thermo Fisher Scientific in the field
Help customers achieve scientific discoveries that make the world healthier, cleaner, and safer
Work first shift (days)
Respond to emergency service calls when needed

Requirements

What you’ll need

Bachelor's Degree; no prior experience required
Preferred fields of study: Electronics, Engineering, Physics, Chemistry, or related technical field
Advanced degrees or specialized certifications are a plus
Excellent customer service skills and professional demeanor
Strong verbal and written communication abilities
Fluency in English required; additional language skills welcome
Demonstrated problem-solving capabilities and analytical thinking
Proficiency with Windows operating systems, MS Office, and service management software
Ability to read and interpret technical diagrams, schematics, and documentation
Valid driver's license
Ability to travel up to 50–75%
Physical ability to lift up to 50 lbs and stand for extended periods
Experience with ultra-high vacuum systems and high voltage equipment preferred
Availability to work flexible hours and respond to emergency service calls
Must be able to obtain necessary credentials to access customer facilities
Must be able to obtain US Government security credentials
Strong organizational skills and ability to manage time effectively
Collaborative mindset with ability to work independently
Adherence to all Good Manufacturing Practices (GMP) safety standards

Benefits

Comp & perks

Variable annual bonus based on company, team, and/or individual performance results
National medical and dental plans
National vision plan, including health incentive programs
Employee assistance and family support programs
Commuter benefits
Tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave
Accident and life insurance
Short- and long-term disability
Competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) with company stock discount