Field Service Engineer I – IC/LC/GCMS

Thermo Fisher Scientific

. Install, maintain, and repair a diverse range of high-value analytical instruments, including chromatography systems .

Posted 11/2/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $26 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and repairing analytical instruments, with strong problem-solving and analytical thinking skills. Proficient in customer service and communication, ensuring effective support for scientific discoveries.

Highest-signal resume keywords

Analytical Instrument MaintenanceCustomer Service SkillsProblem-Solving CapabilitiesTechnical Diagram InterpretationWindows Operating Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chromatography SystemsTroubleshooting Analytical InstrumentsUltra-High Vacuum SystemsHigh Voltage EquipmentTechnical Documentation Interpretation

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsCollaborative MindsetProfessional Demeanor

Tools & Technologies

MS OfficeService Management Software

Certifications & Qualifications

Advanced DegreesSpecialized CertificationsUS Government Security Credentials

Industry Keywords

ElectronicsEngineeringPhysicsChemistryScientific Instruments

About the role

Key responsibilities & impact

Install, maintain, and repair a diverse range of high-value analytical instruments, including chromatography systems
Ensure sophisticated scientific instruments operate at peak performance
Deliver exceptional technical service to customers
Build strong relationships with customers advancing critical research and innovation
Represent Thermo Fisher Scientific in customer interactions
Solve complex technical problems
Support customers in achieving scientific discoveries that make the world healthier, cleaner, and safer

Requirements

What you’ll need

Bachelor's Degree; no prior experience required
Preferred fields of study: Electronics, Engineering, Physics, Chemistry, or related technical field
Experience installing, troubleshooting, and repairing sophisticated analytical instruments preferred
Advanced degrees or specialized certifications are a plus
Excellent customer service skills and professional demeanor
Strong verbal and written communication abilities
Fluency in English required; additional language skills welcome
Demonstrated problem-solving capabilities and analytical thinking
Proficiency with Windows operating systems, MS Office, and service management software
Ability to read and interpret technical diagrams, schematics and documentation
Valid driver's license and ability to travel up to 50-75%
Physical ability to lift up to 50 lbs and stand for extended periods
Experience with ultra-high vacuum systems and high voltage equipment preferred
Availability to work flexible hours and respond to emergency service calls
Must be able to obtain necessary credentials to access customer facilities
Must be able to obtain US Government security credentials
Strong organizational skills and ability to manage time effectively
Collaborative mindset with ability to work independently

Benefits

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs
Commuter benefits
Tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave
Accident and life insurance
Short- and long-term disability in accordance with company policy
Competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) with the opportunity to purchase company stock at a discount
Variable annual bonus based on company, team, and/or individual performance results, in accordance with company policy