Field Service Engineer II

Thermo Fisher Scientific

. Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instruments .

Posted 11/9/2026full-timeRemote • Colorado • United StatesJuniorMid-Level💰 $29 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and repairing complex analytical instruments while providing exceptional customer service and support. Proficient in technical documentation, problem-solving, and adhering to safety protocols in various laboratory environments.

Highest-signal resume keywords

Advanced Degree Or Bachelor's Degree Plus 2 Years Technical ExperienceElectronics And Mechanical Troubleshooting SkillsExperience With Ultra-High Vacuum SystemsProficiency With Microsoft Office SuiteAbility To Train And Support Customers

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installing Analytical InstrumentsTroubleshooting Analytical InstrumentsRepairing Analytical InstrumentsDiagnosing Equipment IssuesReading Technical DocumentationPreparing Detailed ReportsAdherence To Safety ProtocolsProblem-Solving AbilitiesPhysical Ability To Lift 50 LbsWorking In Laboratory Environments

Soft Skills

Excellent Customer Service SkillsStrong Communication SkillsStrong Organizational SkillsTime Management CapabilitiesAbility To Work Independently

Tools & Technologies

Service Management SoftwareMicrosoft Office SuiteAnalytical InstrumentsHigh Voltage EquipmentUltra-High Vacuum Systems

Certifications & Qualifications

Relevant Certifications

Industry Keywords

Scientific InstrumentsField ServiceResearch SettingsIndustrial SettingsHealthcare Settings

About the role

Key responsibilities & impact

Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instruments
Deliver excellent field service to customers across research, industrial, and healthcare settings
Diagnose complex equipment issues down to component level
Provide exceptional customer service and respond to customer needs with short notice
Train and support customers on equipment operation
Document service activities and prepare detailed reports
Work with advanced technology to contribute to scientific advancement and innovation
Travel 50-75% within the assigned territory

Requirements

What you’ll need

Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments
Preferred Fields of Study: Electronics, Engineering, Physics, Chemistry, or related technical field
Additional relevant certifications are advantageous
Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level
Experience with ultra-high vacuum systems and high voltage equipment preferred
Excellent customer service and communication skills, both written and verbal
Strong organizational and time management capabilities
Proficiency with Microsoft Office suite and service management software
Ability to read and interpret technical documentation and schematics
Valid driver's license and ability to travel up to 50-75% within assigned territory
Physical ability to lift up to 50 lbs and work in various laboratory environments
Proficiency in English required; additional languages beneficial
Strong problem-solving abilities and capacity to work independently
Adherence to safety protocols and quality standards
Ability to respond to customer needs with short notice
Ability to effectively train and support customers on equipment operation
Experience documenting service activities and preparing detailed reports
Demonstrated success in meeting customer satisfaction goals

Benefits

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability in accordance with company policy
Competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) with the opportunity to purchase company stock at a discount
Variable annual bonus based on company, team, and/or individual performance results in accordance with company policy