Field Service Engineer II – Bulk Elemental Analysis

Thermo Fisher Scientific

. Install, repair, maintain, qualify, and validate OES, XRF, and XRD systems at customer sites .

Posted 11/4/2026full-timeArizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, repairing, and maintaining OES, XRF, and XRD systems while providing exceptional customer service and technical support. Capable of troubleshooting complex technical equipment and adhering to safety standards in varied environments.

Highest-signal resume keywords

OES Instrumentation ExperienceXRF Instrumentation ExperienceXRD Instrumentation ExperienceTechnical Troubleshooting SkillsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Service ExperienceAnalytical InstrumentationPreventative MaintenanceTechnical SupportProblem-Solving SkillsDocumentation ManagementEquipment Operation TrainingSafety TrainingPhysical Capability to Lift 50 lbsGood Manufacturing Practices (GMP)

Soft Skills

Strong Communication SkillsAbility to Work IndependentlyCustomer-Facing SkillsPrioritization SkillsAdaptability to Varied Environments

Tools & Technologies

Customer Management SystemsTechnical Support SystemsService Documentation Tools

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Optical Emission SpectroscopyX-Ray FluorescenceX-Ray DiffractionHazardous Materials HandlingPPE Compliance

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Install, repair, maintain, qualify, and validate OES, XRF, and XRD systems at customer sites
Troubleshoot equipment issues, identify root causes, and recommend corrective actions
Perform preventative maintenance to support instrument reliability and minimize downtime
Manage service calls, parts inventory, and service documentation through customer management systems
Serve as a technical connection between customers and Thermo Fisher teams, including Technical Support, Sales, and Engineering
Provide equipment operation and safety training to customers and colleagues
Support customers across industrial and production environments
Work independently in a customer-facing, travel-intensive field role

Requirements

What you’ll need

High school diploma with 4+ years of hands-on experience in field service, technical support, analytical instrumentation, or a related technical environment; or Bachelor’s degree in Science, Engineering, or a related field
Experience working with optical emission spectroscopy (OES), x-ray fluorescence (XRF), or x-ray diffraction (XRD) instrumentation is a strong plus
Strong technical troubleshooting and problem-solving skills
Experience supporting scientific, analytical, or other complex technical equipment
Strong customer service and communication skills
Ability to work independently with minimal supervision
Ability to prioritize multiple service requests and maintain clear documentation
Comfortable working at customer locations and managing a travel-intensive territory
Travel up to 70–75% within Southwest US and other areas as needed
Valid driver’s license and safe driving record
Ability to safely lift 50 lbs. with assistance and regularly lift/carry 25–30 lbs.
Ability to perform physical activities including standing, walking, kneeling, crouching, reaching, pushing, pulling, and repetitive motions
Comfortable working in varied customer-site environments
Able to lift 40 lbs. without assistance
Adherence to all Good Manufacturing Practices (GMP) Safety Standards
Some degree of PPE required
Will work with hazardous/toxic materials

Benefits

Comp & perks

Competitive compensation
Annual incentive plan
Healthcare benefits
Opportunities for career growth within a global organization