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Field Service Engineer II – LSG
Thermo Fisher Scientific. Install, maintain, troubleshoot, and repair complex analytical and scientific instruments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, maintaining, and troubleshooting complex analytical instruments while ensuring customer satisfaction and adherence to safety protocols. Proficient in technical documentation interpretation and effective customer training on equipment operation.
Highest-signal resume keywords
Degree In ElectronicsHands-On Technical ExperienceElectronics And Mechanical TroubleshootingProficiency With Microsoft Office SuiteAbility To Read Technical Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation Of Analytical InstrumentsTroubleshooting SkillsRepair Of Scientific InstrumentsDocumenting Service ActivitiesPreparing Detailed ReportsProblem-Solving AbilitiesTraining CustomersWorking IndependentlyPhysical Ability To Lift 50 LbsAbility To Work With Hazardous Materials
Soft Skills
Exceptional Customer ServiceStrong Communication SkillsResponsiveness To Customer Needs
Tools & Technologies
Service Management Software
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Good Manufacturing PracticesSafety ProtocolsQuality StandardsLaboratory EnvironmentsTechnical DocumentationCustomer Satisfaction Goals
About the role
Key responsibilities & impact- Install, maintain, troubleshoot, and repair complex analytical and scientific instruments
- Diagnose electronic and mechanical issues and implement effective solutions
- Provide responsive technical support and exceptional customer service
- Train and support customers on the safe and effective operation of equipment
- Document service activities and prepare accurate, detailed reports
- Read and interpret technical documentation and schematics
- Respond to customer service requirements at short notice when needed
- Follow applicable safety protocols and quality standards
- Travel up to 50–75% within the assigned territory
- Work in varied laboratory environments while supporting customer satisfaction goals
Requirements
What you’ll need- Degree in Electronics, Engineering, Physics, Chemistry, or a related technical field
- 2 years of hands-on technical experience installing, troubleshooting, and repairing complex analytical instruments would be advantageous
- Experience documenting service activities and preparing detailed reports
- Demonstrated success in meeting customer satisfaction goals
- Strong electronics and mechanical troubleshooting skills
- Proficiency with Microsoft Office suite and service management software
- Ability to read and interpret technical documentation and schematics
- Strong problem-solving abilities and ability to work independently
- Ability to effectively train and support customers on equipment operation
- Proficiency in English
- Valid driver's license and ability to travel up to 50–75% within the assigned territory
- Physical ability to lift up to 50 lbs and work in various laboratory environments
- Ability to respond to customer needs at short notice
- Commitment to following safety protocols and quality standards
- Adherence to Good Manufacturing Practices and applicable safety protocols
- Ability to work with hazardous/toxic materials and use required PPE
Benefits
Comp & perks- Annual incentive plan bonus
- Healthcare
- Employee benefits
- Career and development prospects
- Innovative, forward-thinking company culture