Field Service Engineer II – SEM/SDB

. Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order .

Posted 9/25/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $35 - $52 per hourWebsite

Key responsibilities & impact

Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
Conduct on-site scheduled planned maintenance visits
Provide diagnosis and repair support for customers and other field personnel
Cultivate and develop positive working relationships with customers, system users, and company personnel
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
Complete and submit field service reports
Provide training to customers and users on system maintenance
Provide feedback to product quality teams
Update and correct Thermo Fisher system documentation
Provide guidance for reports, including identifying and isolating outstanding system problems
Act as a subject expert and resource for training

What you’ll need

Bachelor's degree
3+ years of hands-on technical experience in electronic systems, including installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems
Detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems
Ability to deal effectively with customers
Excellent interpersonal communication skills
Professional working proficiency in English
Consistent record of fixing sophisticated systems and subsystems down to the component level
Literate in MS DOS and Windows software environments
Ability to read and interpret schematics
Familiarity with UHV phenomenon and technology
Ability to acquire a valid passport and travel regionally and internationally as required
Valid driver's license
Ability to lift up to 50 lbs.
Willingness and ability to travel up to 75%

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability in accordance with company policy
Competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount
Variable annual bonus eligibility based on company, team, and/or individual performance results