Field Service Engineer II – Southwest Region

Thermo Fisher Scientific

. Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, troubleshooting, and repairing sophisticated electronic systems, including ultra-high vacuum and high voltage systems. Proven ability to cultivate customer relationships and provide effective training and support.

Highest-signal resume keywords

Bachelor's Degree3+ Years Technical ExperienceInstallation And Repair Of Electronic SystemsDiagnosis Of Ultra-High Vacuum SystemsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingCalibrationRepairing Analysis ToolsReading SchematicsSystem Diagnosis

Soft Skills

Customer Relationship ManagementEffective Communication

Tools & Technologies

MS-DOSWindows SoftwareSEMTEMFIB

Certifications & Qualifications

Valid Driver's LicenseAbility To Acquire Valid Passport

Industry Keywords

Ultra-High Vacuum TechnologyHigh Voltage SystemsField Service SupportTechnical TrainingField Service Reports

About the role

Key responsibilities & impact

Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
Conduct on-site scheduled planned maintenance visits
Provide diagnosis and repair support for customers and other field personnel
Cultivate positive working relationships with customers, system users, and company personnel
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
Complete and submit field service reports
Provide training to customers and users on system maintenance
Provide feedback to product quality teams
Update and correct Thermo Fisher system documentation
Provide guidance for reports, including identifying and isolating outstanding system problems
Act as a subject expert and resource for training
Support customers across the Southwest Region territory, primarily Albuquerque, New Mexico, including California, Arizona, Colorado, and Oregon

Requirements

What you’ll need

Bachelor's degree
3+ years of hands-on technical experience in electronic systems, including installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems
Detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems
Ability to deal effectively with customers
Excellent interpersonal communication skills
Professional working proficiency in English
Consistent record of fixing sophisticated systems and subsystems down to the component level
Literacy in MS-DOS and Windows software environments
Ability to read and interpret schematics
Familiarity with UHV phenomena and technology
Ability to acquire a valid passport and travel regionally and internationally as required
Valid driver's license
Ability to lift up to 50 lbs.
Ability to work with required PPE, including safety glasses, gowning, gloves, lab coat, and ear plugs as applicable

Benefits

Comp & perks

Fully remote work arrangement
Up to 50% travel
Standard Monday-Friday work schedule
Support in achieving career goals
Training opportunities, including customer/user training and subject-expert training