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Thermo Fisher Scientific

Field Service Engineer III – Electron Microscopy

Thermo Fisher Scientific

. Serve as the primary regional field service engineer and ensure customer needs are met .

Posted 11/3/2026full-timeBoise • Idaho • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting, repairing, and maintaining complex electron microscopy systems, including TEM and SEM, while providing exceptional customer training and support. Possesses strong problem-solving skills and the ability to lead technical discussions and training initiatives.

Highest-signal resume keywords
Troubleshooting Complex SystemsElectron Microscopy Equipment InstallationPreventative MaintenanceTechnical Training and MentoringUltra High Vacuum (UHV) Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TroubleshootingRepairingCalibratingReading SchematicsTechnical Report WritingComplex Analysis Tools OperationPreventative Maintenance ProceduresSystem Documentation UpdatesLogical Problem SolvingField Service Reporting
Soft Skills
Customer LiaisonCoachingDecision MakingWorking Under PressureCollaboration
Tools & Technologies
TEMSEMFIBDigital VoltmeterWindows Software
Certifications & Qualifications
Valid Driver’s LicensePassportCovid-19 Vaccination Proof
Industry Keywords
Field Service EngineeringCleanroom EnvironmentsLaboratory EnvironmentsHigh Voltage SystemsElectronics Engineering

Tech Stack

Tools & technologies
Electron

About the role

Key responsibilities & impact
  • Serve as the primary regional field service engineer and ensure customer needs are met
  • Install sophisticated electron microscopy equipment on-site
  • Follow testing procedures to ensure equipment is working properly
  • Conduct scheduled planned maintenance visits
  • Troubleshoot and repair equipment for customers and other field service personnel
  • Service and repair TEM, SEM, SDB/LDB and associated systems and options
  • Instruct customers in system operation and maintenance
  • Serve as company liaison with customers on administrative and technical matters
  • Complete technical and specialist training
  • Seek additional learning opportunities and develop advanced applications knowledge
  • Complete and submit field service reports
  • Perform preventative maintenance on assigned tools
  • Partner with colleagues to solve system problems
  • Train customers and users on system maintenance
  • Train and mentor new field service engineers
  • Update and correct Thermo Fisher system documentation
  • Provide recommendations for reports and identify and isolate unique system problems
  • Act as a subject matter expert and training resource

Requirements

What you’ll need
  • University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 5-10 years of equivalent combination of education, skills and experience
  • 5-10 years’ experience
  • Experience operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required
  • Experience with Ultra High Vacuum (UHV) is a plus but not required
  • Experience operating a digital voltmeter and logical problem solving
  • Demonstrated ability to lead or coach others
  • Demonstrated ability to lead complex technical issues
  • Thorough understanding and extensive experience troubleshooting and repairing ultra-high vacuum and high voltage systems
  • Proven ability to fix complex systems and subsystems down to component level
  • Ability to read and interpret schematics
  • Required to read, write, and speak English fluently
  • Ability to work under pressure and make decisions with minimal direct supervision
  • Windows software literacy
  • Willingness to travel 0-25% of the time
  • Valid driver’s license and passport
  • May require proof of Covid-19 vaccination
  • Ability to lift up to 40 lbs.
  • Ability to work in cleanroom and laboratory environments, including required personal protective equipment

Benefits

Comp & perks
  • Transportation support
  • Company phone
  • Company laptop
  • Bonus
  • 401k
  • Healthcare
  • Employee assistance program
  • Technical training
  • Specialist training opportunities
  • Applications courses
  • Opportunity to grow within Field Services and across the Thermo Fisher organization