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Field Service Engineer III, Semiconductor
Thermo Fisher Scientific. Install sophisticated equipment on-site and follow testing procedures to ensure accurate working order .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and repairing electronic systems, including ultra-high vacuum and high voltage systems, while effectively communicating with customers and providing training on system maintenance. Proficient in technical documentation and capable of traveling to customer sites for on-site support.
Highest-signal resume keywords
Electronic Systems InstallationTroubleshooting High Voltage SystemsCustomer Relationship ManagementTechnical Documentation LiteracyProfessional Proficiency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnosing Electronic SystemsRepairing Analysis ToolsCalibrating Sophisticated SystemsReading SchematicsUHV Technology Familiarity
Soft Skills
Interpersonal CommunicationCustomer Service
Tools & Technologies
MS DOSWindows Software
Certifications & Qualifications
Valid Driver's LicenseValid Passport
Industry Keywords
Ultra-High Vacuum SystemsHigh Voltage SystemsField Service ReportingSafety Equipment Compliance
About the role
Key responsibilities & impact- Install sophisticated equipment on-site and follow testing procedures to ensure accurate working order
- Conduct scheduled planned maintenance visits on-site
- Diagnose and repair equipment for customers and other field personnel
- Cultivate positive working relationships with customers, system users, and company personnel
- Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
- Complete and submit field service reports
- Train customers and users on system maintenance
- Provide feedback to product quality teams
- Update and correct Thermo Fisher system documentation
- Provide input for reports, including identifying and isolating outstanding system problems
- Act as a subject expert and resource for training
Requirements
What you’ll need- Advanced Degree plus 3 years of experience, or Bachelor's degree and 5+ years of hands-on technical experience in electronic systems, installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems; or an equivalent combination of education and experience
- Detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems
- Ability to deal effectively with customers
- Excellent interpersonal communication skills
- Professional working proficiency in English
- Consistent record of fixing sophisticated systems and subsystems down to the component level
- Literacy in MS DOS and Windows software environments
- Ability to read and interpret schematics
- Familiarity with UHV phenomenon and technology
- Ability to acquire a valid passport and travel regionally and internationally as required
- Valid driver's license
- Ability to lift up to 50 lbs.
- Ability to lift 40 lbs. without assistance
- Some degree of PPE required, including safety glasses, gowning, gloves, lab coat, ear plugs, etc.
Benefits
Comp & perks- Fully remote work arrangement
- Standard Monday–Friday work schedule