Manager, Clinical Operations

Thermo Fisher Scientific

. Oversee, train, resource, coach and performance-manage a team of clinical operations staff .

Posted 11/3/2026full-timeRemote • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced leadership and mentoring skills in clinical operations, with a strong focus on performance management, training, and adherence to regulatory standards. Proficient in evaluating clinical trials and managing staff development while ensuring compliance with ICH/GCP and FDA guidelines.

Highest-signal resume keywords

Leadership ResponsibilityClinical Trials MonitoringRegulatory Compliance (ICH/GCP, FDA)Performance ManagementTraining and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Trials MonitoringData EvaluationPerformance MetricsTraining DevelopmentRegulatory StandardsSOPs KnowledgeWPDs KnowledgeData EntryArchival and RetrievalProject Management

Soft Skills

Leadership SkillsOrganizational SkillsNegotiation SkillsAttention to DetailInterpersonal SkillsConflict ResolutionProblem-Solving SkillsCommunication Skills

Tools & Technologies

ActivateCTMSPreclarusClarity

Industry Keywords

Clinical OperationsPerformance IndicatorsQuality AssuranceRisk-Based MonitoringMedical ResearchTherapeutic AreasEmployee Development

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Oversee, train, resource, coach and performance-manage a team of clinical operations staff
Lead performance using metrics and key performance indicators
Act as point of escalation for performance concerns and training needs
Collaborate with leadership on resourcing needs
Manage staff and provide coaching, mentorship and work direction
Conduct performance appraisals and career discussions; facilitate employee career development
Interview, recruit and select staff
Manage and conduct induction/orientation programs for new employees
Maintain staff CVs, training records, position profiles and experience profiles
Ensure accurate and timely timesheets and expense reports
Support local resourcing allocation and project/functional leads
Raise issues that may impact project deliverables
Deliver training on WPDs, SOPs, local requirements and clinical operations
Identify training gaps and ensure training requirements are met
Assure adherence to ethical and regulatory standards
Alert management to quality issues and request or facilitate QA audits
Review clinical operations systems including Activate, CTMS, Preclarus and Clarity to evaluate metrics, KPIs and project status
Evaluate staff work, including remote or on-site PAVs
Participate in process improvement and development initiatives
Ensure understanding and facilitation of risk-based monitoring
Provide input into bids and procurement of new business as required
Collaborate with senior management and executive staff on strategic planning and business development
Lead or contribute to initiatives improving department and company performance

Requirements

What you’ll need

Previous experience providing the knowledge, skills and abilities to perform the job, comparable to 5+ years
1+ year of leadership responsibility
Equivalency of appropriate education, training and/or directly related experience may be considered
Advanced mentoring, leadership and supervisory skills
Excellent clinical trials monitoring skills, both remote and on-site
Understanding of, or ability to learn, company SOPs, WPDs and relevant regulations including ICH/GCP and FDA guidelines
Ability to evaluate medical research data
Strong organizational and negotiation skills
Strong attention to detail
Advanced written and oral communication skills
Good knowledge of English language and grammar
Computer skills including data entry, archival and retrieval
Ability to travel as needed
Team-building skills
Interpersonal and conflict-resolution skills
Problem-solving skills in a constantly changing environment
Knowledge of medical/therapeutic areas and medical terminology

Benefits

Comp & perks

Fully remote work mode
Standard Monday–Friday work schedule
Employee coaching, mentorship and career development opportunities
Training and development programs
Participation in a global team focused on collaboration, innovation and scientific excellence