Medical Information Specialist I – Nurse

Thermo Fisher Scientific

. Respond to technical and medical information inquiries by phone, email, internet or mail regarding pharmaceutical or device products .

Posted 9/23/2026full-timeMorrisville • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in responding to technical and medical inquiries, utilizing strong communication skills and a solid understanding of pharmaceutical and device products. Proficient in maintaining compliance with regulatory guidelines and collaborating effectively with clients and team members.

Highest-signal resume keywords

Bachelor's Degree In NursingActive RN LicenseExcellent Verbal And Written Communication SkillsAbility To Interpret Complex Medical InformationProficient Computer And Keyboarding Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Trial InformationAdverse Event ReportingRegulatory Guidelines ComplianceMedical Literature ResearchSOPs And Protocols Knowledge

Soft Skills

Good Interpersonal SkillsOrganizational SkillsTime Management SkillsAbility To Work IndependentlyPositive And Professional Demeanor

Certifications & Qualifications

Nurse Licensure Compact (NLC) Equivalency

Industry Keywords

Pharmaceutical ProductsDevice ProductsGCPsClient ProductsComplex Inquiries

About the role

Key responsibilities & impact

Respond to technical and medical information inquiries by phone, email, internet or mail regarding pharmaceutical or device products
Process fulfillments and provide clinical trial information or after-hours on-call support
Analyze caller questions and formulate accurate, concise responses using client-approved resources
Record inquiries and interactions in appropriate databases according to organizational, client and regulatory guidelines
Identify, record and triage adverse events and product complaints
Provide additional support, including follow-up, as needed
Maintain knowledge of project and corporate policies and procedures, client products, SOPs, protocols, GCPs and applicable regulatory requirements
Collaborate with internal and external client contacts to resolve complex inquiries
Research medical literature and draft responses for complex inquiries as needed

Requirements

What you’ll need

Bachelor's degree in Nursing and relevant formal academic / vocational qualification
Active RN license required or Nurse Licensure Compact (NLC) equivalency
Previous experience providing the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years)
Excellent verbal and written communication skills
Excellent language skills, including comprehension, speaking, reading and writing; fluency in a second language may be required
Proficient computer and keyboarding skills
Good interpersonal skills
Ability to work independently and as part of a team
Ability to interpret client-provided complex medical and technical information
Organizational and time management skills
Ability to maintain a positive and professional demeanor in challenging circumstances
Ability to work rotating shifts when required
Ability to drive occasionally to site locations and travel occasionally
Long, varied work hours required occasionally

Benefits

Comp & perks

Hybrid work arrangement
Standard Monday–Friday work schedule