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Product Specialist – Laboratory Chemicals
Thermo Fisher Scientific. Drive profitable revenue growth and expand market share across Queensland, New South Wales, and New Zealand .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in territory management, sales strategy development, and customer relationship building within the laboratory chemicals and scientific consumables sectors. Proficient in translating technical requirements into commercial solutions while maintaining compliance with organizational policies and EH&S standards.
Highest-signal resume keywords
Sales Strategy DevelopmentTerritory ManagementCustomer Relationship BuildingCRM Proficiency (Salesforce)Technical Product Guidance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingBusiness DevelopmentMarket Trend AnalysisCustomer Workflow UnderstandingAccount ManagementSales Pipeline ManagementAnalytical ChemistryBiochemistryLaboratory Chemicals KnowledgeTechnical Sales Experience
Soft Skills
Excellent Communication SkillsNegotiation SkillsOrganizational SkillsAnalytical SkillsTime Management Skills
Tools & Technologies
Salesforce CRMMicrosoft Office Applications
Industry Keywords
Laboratory ChemicalsScientific ConsumablesMarket DevelopmentCustomer-Focused SolutionsEH&S Compliance
About the role
Key responsibilities & impact- Drive profitable revenue growth and expand market share across Queensland, New South Wales, and New Zealand
- Develop and execute territory, account, and sales strategies
- Identify, qualify, and convert new business opportunities
- Expand relationships and product penetration within existing accounts
- Understand customer workflows, applications, and technical requirements to recommend suitable products and value-added solutions
- Build relationships with customers and key decision-makers through proactive engagement, technical support, and follow-up
- Drive cross-selling opportunities and deliver integrated solutions across the Thermo Fisher Scientific portfolio
- Support product launches, promotional campaigns, competitive positioning, and market development initiatives
- Provide technical product guidance and coordinate resolution of customer issues
- Develop territory coverage plans and prioritise high-potential customers and growth opportunities
- Monitor market trends, competitor activities, and customer requirements
- Maintain the sales pipeline from prospecting through closure
- Deliver monthly and quarterly sales forecasts with target accuracy within ±5%
- Maintain customer records, sales activities, and opportunity updates in Salesforce CRM
- Meet customer visit and engagement targets and participate in sales reviews and territory planning
- Collaborate with Product Management, Supply Chain, Customer Service, and Technical Support
- Support marketing initiatives, customer-facing materials, and portfolio growth strategies
- Ensure compliance with organisational policies, commercial processes, and EH&S requirements
- Undertake other responsibilities as reasonably required to support business objectives
Requirements
What you’ll need- Tertiary qualifications in Chemistry, Analytical Chemistry, Biochemistry, or a related scientific discipline, and/or equivalent relevant industry experience
- Minimum 3 years of sales experience, preferably within laboratory chemicals, scientific consumables, or a related technical sales environment
- Demonstrated success in achieving sales targets, developing customer relationships, and converting business opportunities
- Strong interest in laboratory chemicals, scientific applications, and delivering customer-focused solutions
- Experience in territory management, business development, and CRM-based opportunity management
- Willingness and ability to travel regularly across the assigned territory
- Strong commercial acumen with a proactive, results-driven approach to sales and business development
- Excellent communication, presentation, negotiation, and relationship-building skills
- Ability to understand customer applications and translate technical requirements into appropriate commercial solutions
- Strong organisational, analytical, and time-management skills, with excellent attention to detail
- Strategic thinking and ability to prioritise opportunities and translate plans into measurable outcomes
- Customer-focused and solution-oriented approach
- Ability to work independently and collaboratively
- Proficiency in CRM systems, particularly Salesforce, and Microsoft Office applications
- Positive, professional attitude with commitment to continuous improvement, teamwork, and high performance
Benefits
Comp & perks- Comprehensive health and wellbeing benefits
- Wellness programs
- Employee Assistance Program providing confidential support
- Flexible work arrangements
- Generous leave policies
- Option to purchase additional leave
- Paid birthday leave
- Company-paid parental leave
- Paid volunteer time
- Online courses via Thermo Fisher Scientific University Plus
- Workshops
- Mentorship programs
- Continuous learning and skill development