Program Manager I – Small Molecule

Thermo Fisher Scientific

. Provide tactical support for client-facing projects .

Posted 9/29/2026full-timeRemote • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing client-facing projects and laboratory workflows. Proficient in Microsoft Suite applications and capable of effective communication and conflict resolution in a professional environment.

Highest-signal resume keywords

Project ManagementClient Relationship ManagementMicrosoft Suite ProficiencyOrganizational SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project Setup ProcessesSample and Standard Workflow ManagementReagent Document ManagementLaboratory Analysis CoordinationIncident Report Tracking

Soft Skills

Effective CommunicationProblem-SolvingAdaptabilityConflict ResolutionTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelPower BIMicrosoft PowerPointMicrosoft TeamsSharePoint

Industry Keywords

Laboratory AnalysisCertificates of AnalysisSafety Data SheetsClient-Facing ProjectsConfidentiality

About the role

Key responsibilities & impact

Provide tactical support for client-facing projects
Oversee and coordinate receipt, log-in, and workflow management of samples and standards for laboratory analysis
Monitor client-facing and internal project progress and provide timely status updates
Manage client interactions related to sample and standard processes
Support the client relationship manager with daily progress updates, timeline management, and risk identification and escalation
Act as primary coordinator for receipt and log-in of samples and standards
Manage shipment requests
Manage sample and standard workflows, including check-outs, shipping, relog, and disposal activities
Initiate project setup processes
Manage reagent documents, including Certificates of Analysis and Safety Data Sheets
Coordinate and track internal lab-based projects, including facility audits and incident reports
Attend internal meetings

Requirements

What you’ll need

Must be legally authorized to work in the United States without sponsorship
Must be able to pass a comprehensive background check, including drug screening
Bachelor’s degree or equivalent and relevant formal academic/vocational qualification
Previous experience providing the knowledge, skills, and abilities to perform the job (comparable to 0+ years), or equivalent combination of education, training, and experience
Excellent organizational skills and ability to adapt to changing priorities
Ability to manage multiple assignments with challenging/conflicting deadlines
Proficiency in Microsoft suite applications, including Word, Excel, Power BI, PowerPoint, Teams, and SharePoint
Strong attention to detail and problem-solving skills
Effective written and verbal communication skills
Experience identifying and resolving conflicts in a professional environment
Ability to maintain confidentiality with client information and data
Ability to attain, maintain, and apply knowledge of applicable procedural documents
Positive attitude, enthusiasm, and ability to work well with others
Ability to receive and apply constructive feedback
Ability to communicate, receive, and understand information and ideas with diverse groups
Ability to work upright and stationary and/or stand for typical working hours
Ability to lift and move objects up to 25 pounds
Ability to work in non-traditional work environments
Ability to use and learn standard office equipment and technology proficiently
May be exposed to potentially hazardous elements, including infectious agents, in healthcare or laboratory environments
Ability to perform successfully under pressure while prioritizing and handling multiple projects or activities

Benefits

Comp & perks

Fully remote work arrangement
EEO/Affirmative Action Employer
Accessibility services and accommodations for job seekers with disabilities