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Program Manager – Learning & Enablement
Thermo Fisher Scientific. Coordinate onboarding, certification, and ongoing learning programs across regions, including schedules, learner communications, facilitator coordination, materials, and follow-up .
About the role
Key responsibilities & impact- Coordinate onboarding, certification, and ongoing learning programs across regions, including schedules, learner communications, facilitator coordination, materials, and follow-up
- Administer commercial learning programs, including publishing content, managing learner assignments and rosters, tracking registration and completion, maintaining accurate learner data, and supporting users
- Maintain and report learning metrics, dashboards, and KPIs covering participation, completion, proficiency, certification, and program effectiveness
- Manage program timelines, milestones, action items, dependencies, and risks; provide status updates and escalate issues as needed
- Coordinate training calendars, commercial meetings, learning events, and program activities with regional learning leads, trainers, and commercial stakeholders
- Coordinate multi-day on-site activities
- Support content updates, localization, and regional program launches with training specialists and subject matter experts
- Maintain program documentation, processes, templates, and learning assets for consistent and scalable execution
- Identify opportunities to simplify, standardize, and continuously improve learning operations and the learner experience
- Support the Biosciences Division Global Technical Sales Training Team by coordinating execution and administration of global onboarding, certification, and ongoing sales training programs
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Project Management, Learning and Development, Communications, Marketing, or a related field, or equivalent relevant experience
- 3+ years of experience in program or project management, learning operations, training coordination, sales enablement, commercial operations, or a related function
- Experience coordinating multiple programs, timelines, and stakeholders in a fast-paced, matrixed organization
- Experience with learning management or sales enablement platforms
- Experience managing program data, reporting, dashboards, learner communications, and training operations
- Experience coordinating programs across regions, functions, or geographically dispersed teams is preferred
- Experience supporting commercial or sales organizations within sciences or a technical industry is preferred
- Strong program management, organizational, and problem-solving skills with excellent attention to detail
- Strong written and verbal communication and cross-functional collaboration skills
- Ability to independently manage multiple priorities, timelines, and stakeholders in a global, matrixed environment
- Strong analytical skills with the ability to track, analyze, and communicate program metrics and results
- Proficiency with Microsoft Excel, PowerPoint, Teams, SharePoint, and related business tools
- Ability to effectively administer digital learning and sales enablement platforms and support geographically dispersed users
- Continuous-improvement mindset with the ability to simplify and standardize processes and improve the learner experience
- Willingness to travel internationally up to 10% to support commercial meetings, training programs, and other business needs
Benefits
Comp & perks- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO)
- 10 paid holidays annually
- Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability in accordance with company policy
- Competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) with the opportunity to purchase company stock at a discount
- Variable annual bonus eligibility based on company, team, and/or individual performance results