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Sample Manager, Technical Project Lead
Thermo Fisher Scientific. Serve as a trusted advisor to customers, account managers, services leaders, project managers, and delivery teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise software technical implementation, particularly in laboratory informatics solutions such as ELN, LIMS, and CDS. Proven ability to lead technical delivery, mentor teams, and ensure high-quality customer service while managing complex projects across diverse stakeholders.
Highest-signal resume keywords
Enterprise Laboratory Informatics Solutions DesignTechnical Delivery ManagementC# ProgrammingRelational Database ExperienceCloud Services and Infrastructure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Software ImplementationTechnical Solutions DesignRequirements Trace MatricesFunctional SpecificationsTechnical DocumentationSDLC UnderstandingQuality Assurance ProcessesAnalytical Problem-SolvingAttention to DetailProcess Improvement
Soft Skills
Strong Communication SkillsInterpersonal SkillsCollaborative ApproachResults-FocusedIntegrity and Credibility
Tools & Technologies
OracleSQL ServerPostgresCloud ServicesVGL
Certifications & Qualifications
Bachelor’s Degree in IT, IS, Engineering, or Life SciencesMaster’s Degree in IT, IS, Engineering, or Life Sciences
Industry Keywords
Professional ServicesLife Sciences SoftwareLaboratory InformaticsInstrument and Systems IntegrationValidated Systems
Tech Stack
Tools & technologiesCloudOraclePostgresSDLCSQL
About the role
Key responsibilities & impact- Serve as a trusted advisor to customers, account managers, services leaders, project managers, and delivery teams
- Own technical delivery of products and solutions in pre-sales and post-sales customer engagements
- Maintain a culture of high customer service
- Contribute to customers’ digitization and digitalization through successful technical delivery
- Share knowledge, mentor, and guide technical personnel
- Engage with support, product management, and engineering to address product technical issues
- Lead solutions design, architecture, configuration, and implementation work
- Partner with Solutions Architects, Consultants, and Project Managers to plan and track delivery, allocate technical work, and deliver high-quality work on time and on budget
- Act as the primary technical point of contact for customers
- Lead scoping, design, and other customer workshops
- Participate in pre-sales and post-sales activities
- Review customer requirements and author RFP responses, requirements trace matrices, functional and technical specifications, testing and validation plans, installation and user documentation, and other technical deliverables
- Improve processes, ensure compliance, and drive improvements
- Travel as needed for internal and customer meetings
Requirements
What you’ll need- Bachelor’s or master's degree in IT, IS, Engineering, Life Sciences, or equivalent
- At least 3–5 years of relevant experience in enterprise software technical implementation projects, preferably in professional services with a life & laboratory science software product/technology services company
- Experience in enterprise laboratory informatics technical solutions design and implementation for ELN, LIMS, SDMS, CDS, instrument and systems integration, among others
- Experience with relational databases including Oracle, SQL Server, and Postgres
- Programming experience with C# and VGL
- Experience with cloud services and infrastructure highly desirable
- Demonstrated experience working in a matrix environment across internal and external resources and regions
- Understanding of SDLC, Quality, and IT processes for validated systems
- Strong communication and interpersonal skills, integrity, and credibility
- Results-focused with a demonstrated track record of getting things done
- Attention to detail and concern for quality
- Excellent analytical and problem-solving capabilities
- Collaborative approach and ability to facilitate communication and information sharing across functions
- Flexibility in work schedule to accommodate communications with global team
- Ability to innovate, advance issues and risks positively
- Willingness to travel as needed for internal and customer meetings
Benefits
Comp & perks- Fully remote work arrangement
- Standard Monday–Friday work schedule