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Technical Application Scientist II – Flow Panel Design
Thermo Fisher Scientific. Help customers succeed with conventional and spectral flow cytometry experiments by designing and reviewing flow cytometry panels, establishing experiments, troubleshooting questions, and guiding customers to success .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Flow Cytometry, including panel design and troubleshooting, while providing exceptional technical support and customer guidance. Proficient in documenting interactions and collaborating in a multicultural team environment.
Highest-signal resume keywords
PhD In Life SciencesFlow CytometryPanel Design ExperienceCustomer-Facing ExperienceImmunology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Flow CytometryPanel DesignTechnical SupportTroubleshootingLaboratory ExperienceMulticolor Spectral Flow ExperimentsAnalytical ThinkingAttention To Detail
Soft Skills
Natural Problem-SolverStrong CuriosityAbility To Work In Multicultural Teams
Tools & Technologies
CRM SystemsDatabasesStandard Office Applications
Industry Keywords
Life SciencesImmunologyTechnical DocumentationCustomer SuccessOngoing Product Training
About the role
Key responsibilities & impact- Help customers succeed with conventional and spectral flow cytometry experiments by designing and reviewing flow cytometry panels, establishing experiments, troubleshooting questions, and guiding customers to success
- Provide technical support for Thermo Fisher Scientific flow reagents via phone, email, and web
- Resolve complex technical questions by leveraging internal experts and resources
- Document customer interactions in CRM systems to support quality and continuous improvement
- Contribute to knowledge bases, training materials, and internal technical resources
- Stay current through ongoing product training and continuing education
- Collaborate on international cross-functional projects and team initiatives
Requirements
What you’ll need- PhD degree in Life Sciences, or Master`s degree with 2-5 years of relevant hands-on laboratory experience in Flow Cytometry and preferred panel design experience
- Fluent in English, both written and spoken; additional languages are a plus
- Prior customer-facing experience is a strong advantage
- Excellent understanding of Immunology
- Hands-on experience with larger multicolor spectral flow experiments is an advantage
- Demonstrated ability to quickly absorb, understand, and apply complex technical information
- Able and open to work in a multicultural and global team environment
- Natural problem-solver with strong curiosity, analytical thinking, and attention to detail
- Comfortable working with digital tools, including CRM systems, databases, and standard office applications
- Office-based position with the option for working partially remote
Benefits
Comp & perks- Supportive, international environment that invests in your growth
- Ongoing product training and continuing education
- Option for working partially remote