Community Outreach Liaison

THIRA Health

. Foster connections between BrightQuest Treatment Center and the local community .

Posted 9/15/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach and relationship building within the behavioral health sector, with a strong focus on mental health services and compliance with HIPAA regulations. Proficient in managing referral databases and executing effective communication strategies to enhance community partnerships.

Highest-signal resume keywords

Bachelor’s Degree In CommunicationsBusiness Development In Behavioral HealthLicensure In Good StandingMental Health KnowledgeSalesforce Database Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Records KeepingDocumentingFilingPresentation SkillsMulti-TaskingComputer SkillsMental Health Treatment KnowledgeOutreach Event PlanningReferral ManagementCompliance With HIPAA

Soft Skills

DiplomacyTactEffective CommunicationRelationship BuildingFlexibility

Tools & Technologies

SalesforceVarious Software Programs

Certifications & Qualifications

Valid Driver’s LicenseAuto Insurance

Industry Keywords

Behavioral HealthMental IllnessCo-Occurring DisordersMilieu TherapyPrivate Pay ProvidersOut-Of-Network Providers

About the role

Key responsibilities & impact

Foster connections between BrightQuest Treatment Center and the local community
Develop and maintain relationships with hospitals, primary care physicians, social service agencies, and mental health providers
Brainstorm and execute potential community partnerships and engagement methods
Maintain a calendar for outreach events
Collaborate with community partners to plan and execute outreach events
Attend community events, conferences, and workshops to increase visibility and network with referral sources
Conduct presentations and workshops about mental health and treatment-center services
Collaborate with local organizations to identify and address community mental-health needs
Maintain the referent database in Salesforce, keeping contact information current and recording activity daily
Maintain activity levels for weekly meetings, facility tours, referrals, and admissions
Collaborate with Admissions to obtain requested treatment records for incoming clients
Provide treatment records with appropriate authorization and transmit records to continuing-care providers, referents, and feedback professionals
Prepare and distribute treatment records in compliance with HIPAA Privacy Law
Collaborate with clinical and Professional Relations teams throughout client treatment to identify aftercare resources, incorporate referent preferences, and resolve discharge needs
Conduct face-to-face meetings and host breakfasts, lunches, dinners, networking events, and site visits
Participate consistently in industry networking events and virtual meetings
Sustain current referent relationships and develop new business referent relationships
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in communications, marketing, business administration, psychology, social services or related field, or equivalent experience
Minimum of 2-3 years in a business development, marketing, or admissions role in behavioral health or a closely related field
Specific, required, current, and active licensure, registration, or certification must be maintained in good standing
Knowledge of records keeping, documenting, and filing
Sound understanding of mental illness, co-occurring disorders, milieu therapy, mental health, and levels of care based on individual’s needs
Working understanding of private pay and Out-of-Network providers, along with criteria for each level of care
Ability to relate well to people inside and outside the organization and use diplomacy and tact to diffuse high-tension situations
Ability to clearly and succinctly communicate verbally and in writing, with effective and dynamic presentation skills
Proficient computer skills and ability to use various software programs
Valid driver’s license in good standing and auto insurance
Successful completion of comprehensive background check, including criminal record clearance
Successful completion of MVR screen and drug screen
Ability to multi-task in a fast-paced work environment
Flexibility to work evenings, nights, and weekends and adapt schedule as needed

Benefits

Comp & perks

Medical, dental, and vision health benefits with substantial employer premium contributions
Employer-paid Life Insurance and AD&D
Long Term Disability
Paid Parental Leave
Employee Assistance Plans
Medical and Dependent Care Flexible Spending Accounts
Short Term Disability Coverage
Hospital Indemnity and Accident Plans
Critical Illness Coverage
Legal Assistance
Generous Paid Time Off
Holiday Pay
401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck
100% immediate vesting upon becoming eligible for the company match
Benefits effective the 1st of the month following 30 days of hire
Remote position
Travel opportunities associated with community outreach and events