THIRA Health

General

• Foster connections between BrightQuest Treatment Center and the local community
• Develop and maintain relationships with hospitals, primary care physicians, social service agencies, and mental health providers
• Brainstorm and execute potential community partnerships and engagement methods
• Maintain a calendar for outreach events
• Collaborate with community partners to plan and execute outreach events
• Attend community events, conferences, and workshops to increase visibility and network with referral sources
• Conduct presentations and workshops about mental health and treatment-center services
• Collaborate with local organizations to identify and address community mental-health needs
• Maintain the referent database in Salesforce, keeping contact information current and recording activity daily
• Maintain activity levels for weekly meetings, facility tours, referrals, and admissions
• Collaborate with Admissions to obtain requested treatment records for incoming clients
• Provide treatment records with appropriate authorization and transmit records to continuing-care providers, referents, and feedback professionals
• Prepare and distribute treatment records in compliance with HIPAA Privacy Law
• Collaborate with clinical and Professional Relations teams throughout client treatment to identify aftercare resources, incorporate referent preferences, and resolve discharge needs
• Conduct face-to-face meetings and host breakfasts, lunches, dinners, networking events, and site visits
• Participate consistently in industry networking events and virtual meetings
• Sustain current referent relationships and develop new business referent relationships
• Perform other duties as assigned

Community Outreach Liaison