Account Specialist

Thomson Reuters

. Lead the renewal process for existing accounts during the renewal window .

Posted 10/8/2026full-timeUnited StatesJuniorMid-Level💰 $78,400 - $145,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end renewal process, including quoting, contract execution, and renewal forecasting, while effectively engaging with customers to ensure alignment and retention. Proficient in utilizing CRM tools and collaborating cross-functionally to drive successful commercial transactions.

Highest-signal resume keywords

Account ManagementRenewal Process OwnershipCommercial AcumenCRM ProficiencyNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ExecutionRenewal ForecastingQuotingUpsell OpportunitiesCross-Sell Opportunities

Soft Skills

Communication SkillsRelationship ManagementOrganizational SkillsAttention to Detail

Tools & Technologies

SalesforceCPQ Platforms

Industry Keywords

SaaSRecurring RevenueCustomer SuccessCommercial Transactions

About the role

Key responsibilities & impact

Lead the renewal process for existing accounts during the renewal window
Own the end-to-end renewal process for a portfolio of customers
Manage quoting, contract execution, and renewal forecasting
Identify and execute low-complexity upsell and cross-sell opportunities
Respond to inbound commercial inquiries and route complex opportunities appropriately
Partner with Customer Success Managers to align renewal timing with customer value realization
Collaborate with Finance and Legal on commercial transactions
Drive timely and accurate renewals through quotes, contracts, and customer communications
Support pricing discussions with Customer Success Managers and Sales
Maintain accurate renewal forecasts and update CRM records
Engage customers to confirm renewal intent, clarify terms, and ensure commercial alignment
Measure contract renewals, customer retention, and revenue from upsell and cross-sell opportunities

Requirements

What you’ll need

2+ years in account management, renewals, inside sales, or customer-facing roles
Strong commercial acumen and negotiation skills
Excellent communication and relationship management abilities
Highly organized with attention to detail and follow-through
Proficient in CRM and quoting tools, such as Salesforce and CPQ platforms
Comfortable working cross-functionally and managing multiple priorities
Bachelor's degree in Business, Marketing, or a related field, or relevant experience
Experience in a SaaS or recurring revenue environment preferred

Benefits

Comp & perks

Flex My Way workplace policies supporting work-life balance
Career development and continuous learning through Grow My Way programming
Paid leave
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Mental, physical, and financial wellbeing resources
Two paid volunteer days off annually
Pro-bono consulting and ESG initiative opportunities
Health, dental, vision, disability, and life insurance programs
401(k) plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident, and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Flexible and supportive benefits and wellbeing programs