Associate Knowledge Manager

Thomson Reuters

. Maintain and expand an electronic content repository for designated products used for RFXs, forms, and customer inquiries .

Posted 11/4/2026full-timeEagan • Minnesota • United StatesJuniorMid-Level💰 $49,700 - $92,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content management and proposal development, with strong writing, editing, and proofreading skills. Proficient in using AI tools for content optimization and maintaining brand consistency across various formats.

Highest-signal resume keywords

Content Management ExperienceProposal Response Process KnowledgeAdvanced Proficiency In Microsoft OfficeExperience With QvidianStrong Project Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WritingEditingProofreadingAdvanced FormattingContent OptimizationDatabase Management PrinciplesProposal DevelopmentContent Repository ManagementAnalytical SkillsTechnical Aptitude

Soft Skills

Organizational SkillsInterpersonal SkillsVerbal Communication SkillsProblem-Solving SkillsFlexibility

Tools & Technologies

QvidianMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft TeamsSharePointAI Tools

Certifications & Qualifications

Bachelor's DegreeMembership In APMP

Industry Keywords

Proposal ManagementContent RepositoryRFXCorporate ProposalsGovernment ProposalsTax Software SolutionsCompliance Software SolutionsGlobal Trade Software SolutionsInformation TechnologyLegal Publishing

About the role

Key responsibilities & impact

Maintain and expand an electronic content repository for designated products used for RFXs, forms, and customer inquiries
Monitor product roadmaps and enhancement announcements to identify new repository content
Respond to content and feedback submissions; edit, tag, and index submissions
Provide quality assurance for AI-assisted content under human editorial oversight
Organize and index the repository for efficient proposal-team use
Review and optimize content by removing duplicates, improving clarity, and refining formatting
Write, format, and proof content according to approved brand and style guidelines
Use the repository to answer customer and internal inquiries and basic solicitations
Contribute to all phases of new-product integration under the standard onboarding plan
Expand the RFX content repository with new proposal and forms content
Support development of sole source letters, capabilities statements, RFX templates, and related materials
Review existing RFX libraries to identify reusable work product
Assist in developing proposal materials for formal and informal requests
Support creation of tools and resources for sales teams and internal staff
Maintain Proposal Resource Center tools and resources on a regular schedule
Keep SME contact information current, accurate, and complete
Keep the Knowledge Manager Guidebook up to date
Help create and deliver training on Qvidian and the RFX content repository
Support best-practice development and process/tool streamlining
Stay current on Qvidian enhancements, Thomson Reuters products and acquisitions, proposal best practices, and market trends

Requirements

What you’ll need

Bachelor’s degree required
Minimum of two years of professional content management experience
Working knowledge of the proposal response process
Professional-level English proficiency
Mastery of writing, editing, proofreading, and advanced formatting skills
Ability to apply company style guidelines and maintain consistent brand voice and tone
Demonstrated experience using AI tools such as Claude or Copilot to create and optimize content
Judgment to balance AI assistance with human editorial review
Excellent organizational, interpersonal, and verbal communication skills
Ability to build rapport and trust with internal partners and subject matter experts
Understanding of content and database management principles
Ability to write content that communicates product value
Strong project management skills
Ability to manage multiple priorities in a deadline-driven environment
Strong analytical skills and technical aptitude
Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint
Ability to work independently and collaboratively in a fast-paced, changing environment
Investigative and problem-solving skills
Ability to identify process improvements
Flexibility to work additional hours during peak proposal deadlines
Experience with Qvidian or similar proposal management automation or content repository tools preferred
Experience writing proposals for corporate and government customers preferred
Experience managing content repositories for tax, compliance, or global trade software solutions preferred
Prior experience in information technology, software, or legal publishing preferred
Experience at Thomson Reuters preferred
Membership in a professional organization such as APMP preferred

Benefits

Comp & perks

Flexible hybrid working environment
Work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Pro-bono consulting projects and ESG initiatives
Health, dental, vision, disability, and life insurance programs
401k plan with company match
Sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Annual Bonus eligibility based on enterprise and individual performance