Business Operations and Planning Specialist

Thomson Reuters

. Support operational areas for professional services, including order processing, credits, time entry and billing, access requirements, quality assurance, reporting, and governance .

Posted 10/7/2026full-timeMexico City • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational management and revenue processes, with a strong focus on process improvement and strategic project management. Proficient in utilizing advanced technology platforms and tools to enhance operational efficiency and communication.

Highest-signal resume keywords

Advanced English ProficiencyExtensive Understanding Of Operational And Revenue BusinessesAdvanced Excel SkillsProject Management SkillsProcess Improvement Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational DocumentationRevenue ManagementProcess ImprovementOrder-To-Cash ProcessesTime EntryBillingMonth-End Revenue ReconciliationSAPPower AutomatePower BI

Soft Skills

LeadershipInterpersonal SkillsPresentation SkillsOral CommunicationWritten Communication

Tools & Technologies

O365Power PlatformsMS Teams

Certifications & Qualifications

Lean Six SigmaPMP

Industry Keywords

Professional ServicesInternal ControlsGovernanceSOXGlobal Environment

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Support operational areas for professional services, including order processing, credits, time entry and billing, access requirements, quality assurance, reporting, and governance
Contribute to strategic operational improvement efforts
Develop, review, and maintain high-level operational documentation and communications
Oversee POM information channels and manage triage, routing, and response through email, MS Teams, and roundtable discussions
Drive revenue management initiatives, especially month-end research and resolution
Foster creativity, innovation, and continuous improvement through team feedback
Participate in and lead Operations discussions, tools, and resources
Execute special projects and additional duties while providing strategic input and leadership

Requirements

What you’ll need

Advanced English proficiency; candidates will be tested before setting up an interview
At least 5 years' experience in similar roles
Extensive understanding of operational and revenue businesses, including back-office processes, operations, and technologies
Expertise in multiple technology platforms and ability to quickly adapt to new technologies
Intermediate level experience with SAP
Advanced Excel skills and proficiency with O365 and Power Platforms
Strong leadership, interpersonal, and presentation skills
Excellent oral and written communication abilities
Demonstrated success leading process improvement initiatives with measurable results
Project management skills with a strategic approach to developing and prioritizing goals and plans
Bachelor’s degree in Business, Finance, Accounting, or a related field, or equivalent experience (preferred)
Experience in professional services, including time entry, billing, and month-end revenue reconciliation
Advanced SAP experience, including order-to-cash processes
Experience with Power Automate, Power BI, or Power Apps
Process improvement or project management certification such as Lean Six Sigma or PMP
Knowledge of internal controls and governance such as SOX as applied to revenue processes
Experience working in a global, matrixed environment
Updated resume in English required for application

Benefits

Comp & perks

Flexible hybrid working environment for office-based roles
Flexible work arrangements, including work from anywhere for up to 8 weeks per year
Continuous learning and skill development through Grow My Way programming
Skills-first career development approach
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Opportunities to participate in pro-bono consulting projects and ESG initiatives
Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs