Client Relationship Representative

Thomson Reuters

. Manage client relationships and implement account plans to strengthen relationships, expand print and digital offerings, and increase client loyalty .

Posted 10/7/2026full-timeEagan • Minnesota • United StatesJuniorMid-Level💰 $49,700 - $92,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and account growth, with a strong focus on customer service and satisfaction. Proficient in utilizing CRM systems and collaborating with sales teams to drive revenue and strategic objectives.

Highest-signal resume keywords

Client Relationship ManagementBusiness DevelopmentCRM ProficiencyContract RenewalsMarket Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementBusiness DevelopmentContract NegotiationMarket AnalysisClient Retention

Soft Skills

Excellent Communication SkillsCustomer Service SkillsAdaptability

Tools & Technologies

SalesforceSAPMicrosoft Office Suite

Industry Keywords

Print IndustryDigital LandscapePublishingLegal ServicesProfessional Services

About the role

Key responsibilities & impact

Manage client relationships and implement account plans to strengthen relationships, expand print and digital offerings, and increase client loyalty
Identify business development opportunities within the assigned territory
Partner with sales representatives to support business growth
Assist with negotiations and contract renewals to achieve revenue targets and strategic objectives
Address customer concerns and provide timely, solutions-focused resolutions
Participate in market analysis
Share customer and market insights with internal teams to inform strategic decisions, services, and product development
Document customer calls, orders, and case activity in the CRM system
Follow established policies and guidelines
Support revenue growth, client retention, and customer satisfaction

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Sales, or a related field
At least 2 years of experience in client relationship management, account management, or a related field
Demonstrated ability to support client growth and retention
Excellent written and verbal communication skills
Strong customer service skills and a client-first approach
Understanding of the print and digital landscape
Ability to adapt to changing market conditions and client needs
Proficiency with CRM systems such as Salesforce
Proficiency with SAP
Proficiency with Microsoft Office Suite
Experience supporting contract renewals, negotiations, or territory-based account management preferred
Experience identifying business development or account growth opportunities preferred
Experience in the print, publishing, legal, or professional services industry preferred
Experience collaborating with sales teams and other internal business partners preferred

Benefits

Comp & perks

Flex My Way workplace policies supporting work-life balance
Continuous learning and skill development through Grow My Way programming
Paid leave
Two company-wide Mental Health Days off
Headspace app access
Retirement savings
Tuition reimbursement
Employee incentive programs
Mental, physical, and financial wellbeing resources
Two paid volunteer days off annually
Health, dental, vision, disability, and life insurance programs
Competitive 401(k) plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays, including two company mental health days off
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Employee Assistance Program
Group Legal Identity Theft Protection benefit
529 Plan access
Commuter benefits
Adoption & Surrogacy Assistance
Employee Stock Purchase Plan
Flexible and supportive benefits and wellbeing programs
Potential eligibility for an Annual Bonus based on enterprise and individual performance